Senior Technical Writer - Health Care
About TruelogicAt Truelogic, we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.Our ClientA high-growth and mission-driven healthcare technology company on Eastern Standard Time, that provides sophisticated cloud-based enterprise solutions for flexible, efficient, and transparent pharmacy benefits administration, claims processing, and advanced analytics serving pharmacy benefit managers, health plans, health systems, as well as new and non-traditional industry entrants. Job SummaryResponsibilitiesResearch, outline, write, and edit new and existing content, working closely with various departments to understand project requirementsIndependently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentationWork with Development and Product leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storageResearch, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migrationDevelop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentationSuggest changes to senior management using data to support your recommendationsMaintains teams’ confidence and protects operations by keeping information confidentialPerforms periodic reviews and analyses of current documentation to make sure nothing is outdatedQualifications and Job Requirements2-4 years’ industry experience as an effective technical writerProven ability to quickly learn and understand complex topicsPrevious experience writing documentation and procedural materials for multiple audiencesSuperior written and verbal communication skills, with a keen eye for detailExperience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support contentDetail oriented, analytical and inquisitive; a life-long learnerAbility to work independently and with othersExtremely organized with strong time-management skillsWhat We Offer100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection.Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.Why You’ll Like Working HereA Culture That Values You: We prioritize well-being and work-life balance, offering engagement activities and fostering dynamic teams to ensure you thrive both personally and professionally.Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America.Team Up with Skilled Professionals: Join forces with senior talent. All of our team members are seasoned experts, ensuring you're working with the best in your field.Apply now!
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