Senior Technical Product Analyst

Senior Technical Product AnalystPosition Overview: Bloom, the insurance industry’s trusted growth partner, is looking for a talented and motivated Senior Technical Product Analyst with broad experiencein implementing products and solutions in the Medicare Advantage, Medicaid, and SNP markets.This role will help propel Bloom forward in the adoption of cloud technologies in Azure and/orAWS, while also migrating legacy infrastructure to cloud-native solutions.As an integral part of our product team, you’ll foster a culture of respect and innovation while aligning your team to deliver on the company’s strategic objectives.Are you looking to join a growing SaaS provider serving America’s senior population to help them thrive with their health? We have an exciting role for you. Ideal candidates will have experience working in a health system, hospital, care management, or payer environment where HIPAA, HITRUST, and securitydrive the daily focus and goals.With this experience, this role providesan opportunity to mentor junior members of the team and design solutions across the company.Position Highlights:Collect and organize incoming feature requests and product feedback from internal and external stakeholdersSupport coordination across a portfolio of initiatives, helping ensure alignment on priorities, timelines, and ownershipPartner with cross functional teams to support release planning, including coordination of timelines, dependencies, release notes, customer adoption, and stakeholder communicationHelp define and track success metrics for features and initiatives, including user adoption, revenue generation, and customer retentionDrive the execution and delivery across a portfolio of work, surfacing risks or blockers early while defining viable solutions and formulating recommendations to move forwardFacilitate communication between cross-functional teams through structured workflows, product lifecycle steps, and documentationIdentify and implement process improvementswhile supporting effective Agile practices, including backlog grooming, sprint planning, and status tracking in JiraChampion data-driven decision making and market-based needs analysis, consistent product processes and Agile best practices across teamsPerform other duties as assignedQualifications: Bachelor’s degree in information systems, Computer Science, Engineering, or a related technical field, or a minimum of four (4) years of experience in lieu of degree.5+ years of experience in product analysis and project or portfolio management, with a strong track record of bringing structure and clarity to complex initiatives required.Prior experience in SaaS and health care technology environments, with comfort navigating complex systems or regulatory requirementsRequired Skills and Abilities:Strong product mindset — able to think critically about user needs, value delivery, and implementation tradeoffsAbility to thrive when faced with uncertainty to drive through decision making and gathering customer input to establish clarity and progress.Experience designing and implementing solutions in Amazon AWS and Microsoft AzureExcellent communication and collaboration skillsDetail-oriented with strong organizational skills and follow-throughFamiliarity with tools like Azure DevOps and Jira for managing product backlogs and roadmapsComfortable working in a fast-paced, cross-functional environment – asking questions and quantifying unknowns to eliminate blockers quickly.Excellent problem-solving abilities, analytical thinking, and attention to detailUnderstanding business goalsand how data insights can drive strategic decisionsHas good organizational and interpersonal skills and broad experience interacting successfully with technical and non-technical audiencesDemonstrated ability to thrive working independently or as part of a team taking initiativeWhat We OfferBloom operates with a people-first culture, which meanslistening to our employees to provide the benefits that mean the most to them. Our competitive compensation, comprehensive health coverage,long-term growth opportunities, and remote work environment are among the reasons that many of our employees have been with us since the beginning of our business. BeBloom™, our proprietaryemployee training and engagementprogram, helps you learn our business model and immerse yourself in everything our culture offers from day 1. From virtual live events to mentorship and leadership programs and employee-led councils, there are countless opportunities to get involved, build connections, and share your voice– because at Bloom, the real you belongs here. Core Values:Put People First:Uphold and promote a people-first culture within the organization, emphasizing empathy, kindness, and a commitment to making a positive difference.Be Stronger Together:Embrace a team player mentality, leveraging the strengths of yourself and others to collaborate as one team. Do What’s Right:Adhere to high ethical standards, acting with integrity to do what’s right for partners, customers, and colleagues. Embrace a Growth Mindset:Embrace a culture of continuous learning, education, and professional development.Drive Solutions:Demonstrate ingenuity and skill by sharing ideas and solutions that drive our mission forward. About BloomBloom is a third-party insurance services provider that partners with Medicare health plans to enable high-quality Medicare enrollment and drive earlier health plan activation. Founded in 2007, Bloom has partnered with national and regional payers to implement solutions for every step of the member journey, from telesales and quote & enroll to health activation outreach. Supported by its Ascend technology platform, Bloom produces closer connections and better outcomes for Medicare beneficiaries and health plan stakeholders to deliver High Value Enrollment.QualificationsAvoid Recruitment Fraud Bloom corresponds with candidates via several communication channels including our secure online application portal. We may also correspond with candidates using email, phone call, or text message. We interview all candidates via phone and/or Microsoft Teams. At least one interview will always precede an offer of employment. We do not send offers of employment to candidates without prior communication. Bloom does not request confidential banking information, such as checking or savings account numbers and routing numbers, prior to an offer of employment. We will never contact a candidate or potential candidate via email, text message, social media message, Venmo, or another digital payment service to send or request money. In addition, Bloom does not ask for personal-banking access credentials, such as usernames, PIN numbers, or passwords. We urge all candidates to avoid recruitment fraud by ensuring any and all information you provide to our company is supplied via our secure online application portal. If you are unsure whether or not you are operating on our secure platform or uncertain as to whether or not a communication you've received has come from Bloom, please reach out to [email protected] posted on Himalayas

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