Senior Technical Consultant, CMDB
Job Description:
• Veracity is a business and technology consultancy that specializes in optimizing companies’ business performance and navigating change.
• Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results.
• Currently, we are searching for a ServiceNow CMDB Senior Technical Consultant to join our team in a 100% remote capacity.
• Lead the assessment, design, and implementation of the CMDB component within the ServiceNow re-platforming program.
• Collaborate with stakeholders across IT, security, infrastructure, and business units to understand configuration item (CI) requirements and dependencies.
• Analyze the current CMDB and discovery architecture to identify gaps, inefficiencies, and opportunities for improvement.
• Design and implement CMDB data models, including classes, relationships, and CI lifecycles, aligning with ServiceNow Common Services Data Model (CSDM) best practices.
• Oversee and optimize ServiceNow Discovery and Service Mapping configurations to ensure accurate CI population.
• Develop migration strategies for existing CMDB data, ensuring quality, compliance, and alignment with target architecture.
• Define and implement governance, reconciliation, and CI lifecycle management processes.
• Partner with the platform team to support integration of third-party systems and data sources with the CMDB.
• Provide technical leadership and mentoring to junior consultants and internal teams.
• Document all CMDB-related designs, configurations, and processes.
Requirements:
• 5+ years of hands-on ServiceNow experience, with a focus on CMDB and Discovery.
• ServiceNow Certified Implementation Specialist – Discovery.
• ServiceNow Certified System Administrator.
• CMDB Specific Micro Certs preferred.
• Proven experience leading CMDB implementations or major re-platforming projects in large-scale enterprises.
• Strong understanding of ITIL practices, especially Configuration Management.
• Expert knowledge of the ServiceNow Common Service Data Model (CSDM).
• Deep familiarity with ServiceNow Discovery, Service Mapping, IntegrationHub, and MID Servers.
• Experience with scripting (JavaScript, Glide), data transformation, and integration patterns.
• Strong data analysis and modeling skills.
• Excellent communication and stakeholder management skills.
• Regular and predictable attendance
Benefits:
Apply Now
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• Veracity is a business and technology consultancy that specializes in optimizing companies’ business performance and navigating change.
• Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results.
• Currently, we are searching for a ServiceNow CMDB Senior Technical Consultant to join our team in a 100% remote capacity.
• Lead the assessment, design, and implementation of the CMDB component within the ServiceNow re-platforming program.
• Collaborate with stakeholders across IT, security, infrastructure, and business units to understand configuration item (CI) requirements and dependencies.
• Analyze the current CMDB and discovery architecture to identify gaps, inefficiencies, and opportunities for improvement.
• Design and implement CMDB data models, including classes, relationships, and CI lifecycles, aligning with ServiceNow Common Services Data Model (CSDM) best practices.
• Oversee and optimize ServiceNow Discovery and Service Mapping configurations to ensure accurate CI population.
• Develop migration strategies for existing CMDB data, ensuring quality, compliance, and alignment with target architecture.
• Define and implement governance, reconciliation, and CI lifecycle management processes.
• Partner with the platform team to support integration of third-party systems and data sources with the CMDB.
• Provide technical leadership and mentoring to junior consultants and internal teams.
• Document all CMDB-related designs, configurations, and processes.
Requirements:
• 5+ years of hands-on ServiceNow experience, with a focus on CMDB and Discovery.
• ServiceNow Certified Implementation Specialist – Discovery.
• ServiceNow Certified System Administrator.
• CMDB Specific Micro Certs preferred.
• Proven experience leading CMDB implementations or major re-platforming projects in large-scale enterprises.
• Strong understanding of ITIL practices, especially Configuration Management.
• Expert knowledge of the ServiceNow Common Service Data Model (CSDM).
• Deep familiarity with ServiceNow Discovery, Service Mapping, IntegrationHub, and MID Servers.
• Experience with scripting (JavaScript, Glide), data transformation, and integration patterns.
• Strong data analysis and modeling skills.
• Excellent communication and stakeholder management skills.
• Regular and predictable attendance
Benefits:
Apply Now
Apply Now