Senior Staff Representative - Instructional Design (Hybrid)
Theres never been a more exciting time to join United Airlines. Were on a path towards becoming the best airline in the history of aviation. Our shared purpose Connecting People, Uniting the World is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of... thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And were growing in the years ahead, well hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we offer more than jobs, we build careers. Our HR team is passionate about growing our diverse, inclusive, and equitable workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel included and empowered to a make a measurable difference in our success, and value the achievements and advancement of our diverse workforce. Join our team and chart your own uniquely United career journey!
Key Responsibilities:
The Senior Staff Representative, Instructional Designer position is responsible for designing and developing learning interventions, including instructor-led and eLearning courses using Instructional Systems Design (ISD) Methodology. Manages the design of training resources needed to effectively train employees within a diverse footprint (brick and mortar, remote, and contract employees) of the organization.
Develop eLearning, instructor led, blended learning and virtual training materials, including facilitator support guides, end user guides, and other learning activities as needed for assigned training projects
Facilitate sessions with subject matter experts to ensure the accuracy of course content and train-the-trainer classes with facilitators
Work independently and on teams with other designers and facilitators to design training materials, acting in the role of lead designer, when needed
Build performance measurement tests and evaluation instruments to measure and report the effectiveness of training
Ensure consistency and compliance in training programs
Practice core4 values in all operational processes and procedures
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the desired qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.
Whats needed to succeed (Minimum Qualifications):
3 years of learning design and development experience
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.), Articulate 360, Photoshop
Excellent written and verbal communication skills
Strong organizational and project management skills with ability to multi-task
Possess strong quality decision-making skills
Must be flexible, manage change and ambiguity well, have strong organizational skills, and should be creative and solution-oriented
Capable of multitasking, prioritizing tasks, and meeting deadlines
Review evaluation data to assess the effectiveness of training programs and implements recommendations for improvements
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Knowledge of United Airlines and United's Operations
High level of business acumen and maturity, self-driven and confident in own abilities, yet willing to take direction, and work with others
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation
Apply Now
At United, we offer more than jobs, we build careers. Our HR team is passionate about growing our diverse, inclusive, and equitable workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel included and empowered to a make a measurable difference in our success, and value the achievements and advancement of our diverse workforce. Join our team and chart your own uniquely United career journey!
Key Responsibilities:
The Senior Staff Representative, Instructional Designer position is responsible for designing and developing learning interventions, including instructor-led and eLearning courses using Instructional Systems Design (ISD) Methodology. Manages the design of training resources needed to effectively train employees within a diverse footprint (brick and mortar, remote, and contract employees) of the organization.
Develop eLearning, instructor led, blended learning and virtual training materials, including facilitator support guides, end user guides, and other learning activities as needed for assigned training projects
Facilitate sessions with subject matter experts to ensure the accuracy of course content and train-the-trainer classes with facilitators
Work independently and on teams with other designers and facilitators to design training materials, acting in the role of lead designer, when needed
Build performance measurement tests and evaluation instruments to measure and report the effectiveness of training
Ensure consistency and compliance in training programs
Practice core4 values in all operational processes and procedures
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the desired qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.
Whats needed to succeed (Minimum Qualifications):
3 years of learning design and development experience
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.), Articulate 360, Photoshop
Excellent written and verbal communication skills
Strong organizational and project management skills with ability to multi-task
Possess strong quality decision-making skills
Must be flexible, manage change and ambiguity well, have strong organizational skills, and should be creative and solution-oriented
Capable of multitasking, prioritizing tasks, and meeting deadlines
Review evaluation data to assess the effectiveness of training programs and implements recommendations for improvements
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Knowledge of United Airlines and United's Operations
High level of business acumen and maturity, self-driven and confident in own abilities, yet willing to take direction, and work with others
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation
Apply Now