Senior ServiceNow UX/UI Designer

Our MissionNewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers. Our vision is to be the go-to ServiceNow Guide, creating extraordinary results, with ServiceNow.NewRocket has been awardedthe “2024 BEST Award”, “2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)”, “2023 ServiceNow Worldwide Customer Workflow Partner of the Year” and “2023 ServiceNow Creator Workflow Partner of the Year”. We are #GoingBeyond Come join our Crew!Our Approach to WorkAt NewRocket, people are not just the backbone; they're the heartbeat. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams.We believe in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary!Your CareerThe Senior UX/UI Designer is responsible for executing a UX Strategy based on functional and technical requirements and business objectives. The Designer delivers innovative solutions for complex professional services projects while providing an excellent client and end-user experience.Your ImpactConduct peer reviews to ensure leading practices and qualityFacilitate meetings, brainstorms, and design reviewsInitiates discussions to define system requirements, problems, and goalsGathers requirements and feedbackCreate initial design concept, wireframes and high-fidelity prototypes using FigmaDevelop journey maps and user flows to visualize use casesPresent design artifacts and rationaleConduct design QAManage and maintain the Figma design systemLearn and share product knowledgeDesign sprints and design methodologyYour Experience5-10 years of UX/UI Design experience1-3 years of Agency experience or experience supporting multiple clients at a timeStrong understanding of the ServiceNow platform or similar Enterprise Solutions (SaaS)Evidence of polished work examples or portfolio highly preferredStrong written and verbal communication skills with the ability to present solutions to clientsStrong attention to detailStrong problem-solving skills; ability to simplify complex situationsStrong relationship management skills with all levelsAbility to design functional user interfaces for web-based productsProficient in creating wireframes and high fidelity mockupsWorking knowledge of design system and workflowsAbility to deliver high degree of customer satisfactionComfortable working in a matrixed organizationComfortable working with ambiguity and changeEducation:Bachelor's degree in Design or related field or demonstrated work experienceWe Take Care of Our PeopleNewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfOriginally posted on Himalayas

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