Senior Relativity Administrator
Employment Type: Full-Time, Experienced
Department: Technology Support
CGS is seeking a Senior Relativity Administrator to join our team supporting the legal organization within a large Federal agency in the DC area.
CGS brings motivated, highly skilled, and creative people together to solve the governments most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
As a Senior Relativity Administrator Analyst, you will work among a high-performing and collaborative team in supporting a government instance of Relativity
This position requires a strong eDiscovery background, a solid understanding of eDiscovery methodologies, excellent client service skills, and experience in working with cross-functional technical and legal teams
Successful candidates must be solution and action-oriented, with the ability to communicate clearly and effectively to executive, business, technical, and client audiences
In addition, the ideal candidate needs to be able to establish an effective client service approach that will deliver on the goals and objectives of all assigned projects with limited supervision
Support a government instance of Relativity, providing excellent customer service and solutions to both internal and external stakeholders
Prepare, process, and deliver collections, review cases, and productions using Relativity, File Intelligence, and other eDiscovery tools
Assist in the scheduling of customer deliverables through the internal workflow system
Provide swift and accurate responses to day-to-day customer requests and support tickets in coordination with other duties
Leverage Relativity expertise to provide support and training related to case functionality, document review and tagging, database administration tasks, advanced troubleshooting, and consultation on workflow solutions
Consistently deliver well-articulated, balanced, and informed communications
Ensure quality and consistency of deliverables through set processes, procedures, and best practices established by the program and customer
Participate in the development of new processes and technology enhancements to promote efficiency
Establish, refine, and document processes and methodologies to enable successful delivery and quality control to meet program goals
Serve as a key stakeholder in the development of technical project documentation
Establish collaborative engaging relationships with co-workers and team members
Develop strong partnerships with clients and support Leidos team leaders in order to contribute to the delivery of stellar customer service
Assist management and customers in other client service tasks as needed
Qualifications:
U.S. Citizen
Ability to obtain a U.S. Government Public Trust security clearance (active clearance preferred)
Bachelors (or equivalent)
Minimum of 7 (seven) years of litigation, eDiscovery, or technical support experience, with a focus on client solutions
Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams and non-technical business leaders
Ability to work in a fast-paced, agile work environment
Experience and familiarity with eDiscovery Services covering all realms of the eDiscovery Reference Model (EDRM)
Must be able to work remotely
Prior work with SQL tables, scripting, and Relativity templates and applications
Proficiency in Microsoft applications
Ideally, you will also have:
Relativity Certified Administrator or other certifications
Federal Agency issued security clearance
Comprehensive understanding of data management, Office 365, and Cloud environments
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, weve been growing our government contracting portfolio, and along the way, weve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
For more information about CGS please visit https://www.cgsfederal.com or contact:
Email: [email protected]
Apply Now
Department: Technology Support
CGS is seeking a Senior Relativity Administrator to join our team supporting the legal organization within a large Federal agency in the DC area.
CGS brings motivated, highly skilled, and creative people together to solve the governments most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
As a Senior Relativity Administrator Analyst, you will work among a high-performing and collaborative team in supporting a government instance of Relativity
This position requires a strong eDiscovery background, a solid understanding of eDiscovery methodologies, excellent client service skills, and experience in working with cross-functional technical and legal teams
Successful candidates must be solution and action-oriented, with the ability to communicate clearly and effectively to executive, business, technical, and client audiences
In addition, the ideal candidate needs to be able to establish an effective client service approach that will deliver on the goals and objectives of all assigned projects with limited supervision
Support a government instance of Relativity, providing excellent customer service and solutions to both internal and external stakeholders
Prepare, process, and deliver collections, review cases, and productions using Relativity, File Intelligence, and other eDiscovery tools
Assist in the scheduling of customer deliverables through the internal workflow system
Provide swift and accurate responses to day-to-day customer requests and support tickets in coordination with other duties
Leverage Relativity expertise to provide support and training related to case functionality, document review and tagging, database administration tasks, advanced troubleshooting, and consultation on workflow solutions
Consistently deliver well-articulated, balanced, and informed communications
Ensure quality and consistency of deliverables through set processes, procedures, and best practices established by the program and customer
Participate in the development of new processes and technology enhancements to promote efficiency
Establish, refine, and document processes and methodologies to enable successful delivery and quality control to meet program goals
Serve as a key stakeholder in the development of technical project documentation
Establish collaborative engaging relationships with co-workers and team members
Develop strong partnerships with clients and support Leidos team leaders in order to contribute to the delivery of stellar customer service
Assist management and customers in other client service tasks as needed
Qualifications:
U.S. Citizen
Ability to obtain a U.S. Government Public Trust security clearance (active clearance preferred)
Bachelors (or equivalent)
Minimum of 7 (seven) years of litigation, eDiscovery, or technical support experience, with a focus on client solutions
Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams and non-technical business leaders
Ability to work in a fast-paced, agile work environment
Experience and familiarity with eDiscovery Services covering all realms of the eDiscovery Reference Model (EDRM)
Must be able to work remotely
Prior work with SQL tables, scripting, and Relativity templates and applications
Proficiency in Microsoft applications
Ideally, you will also have:
Relativity Certified Administrator or other certifications
Federal Agency issued security clearance
Comprehensive understanding of data management, Office 365, and Cloud environments
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, weve been growing our government contracting portfolio, and along the way, weve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
For more information about CGS please visit https://www.cgsfederal.com or contact:
Email: [email protected]
Apply Now