Senior PSG Specialist

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.The Senior PSG Specialist is responsible for the independent creation and review of complex cybersecurity professional services documents, including Statements of Work (SOWs) and Change Orders, to achieve business objectives while mitigating risk to the company. The Senior PSG Specialist will independently review complex services documents for grammar, punctuation, style, etc., and to verify all aspects of the document (e.g., approach, assumptions, pricing, terms conditions) comply with established company guidelines. The Senior PSG Specialist communicates with all levels of the organization and acts as a liaison to coordinate the efforts of multiple practices and ensure client-facing documents are accurate and delivered in a timely manner. The Senior PSG Specialist will be responsible for the lifecycle of each services document including review, execution, and management of internal database. In addition, the Senior PSG Specialist will mentor less experienced team members, perform quality assurance review of SOWs, assist with maintenance of team process documentation, and other activities related to the growth and improvement of the team as directed by team management.Role and Responsibilities:During document creation and review, the Senior PSG Specialist will:Verify the correct cybersecurity professional services content is applied to the document, including applicable assumptions, terms, etc.Ensure formatting is consistent with the company’s Style GuideApply client-specific information, including agreement references, negotiated terms conditions, etc. as applicableCoordinate communications between internal stakeholders, to include sales teams, technical teams, accounting, contracts, etc.Update ticketing records to ensure open status tracking for internal partiesCoordinate review cycles for services documents, communicating with all key stakeholders to maintain awareness of each request’s stage in the processReview client edits and facilitate approvals as neededFinalize documents for delivery to end client, to include coordination of electronic signaturesMaintain internal company document tracking and version control across document creation and revision lifecycleCreate and review SOWs and Change OrdersAssist other team members through the SOW creation process, including quality assurance review of documentsCreation and/or maintenance of team process documentationReview of new and/or revised offering templatesAssist team leadership with strategic planning of team processes, business systems, etc. for the benefit of process efficiencyProofread and edit existing content; possible re-write if neededResearch additional information needed to ensure accuracy of documentsVerify requests are completed timelyAssist team with maintenance of internal process documentationOther duties as assignedSkills and Requirements:3-5 years of work experienceMinimum two (2) years’ experience in an enterprise-level writing and decision-making roleInternal operational experience is strongly preferredBachelor's degree with concentration in Professional/Technical Writing or English preferred OR equivalent related work experienceExperience in Cybersecurity or Technology industry a plusProven and effective critical thinking skills, time management skills, organizational skills, and ability to multi-taskCustomer service driven and attention to detail is a mustProven ability to handle a large volume of work in a fast-paced environmentProven ability to handle decision-making tasksPositive attitude, self-motivated, and ability to work both alone and in a team environmentExcellent organizational skills with a proven capability in written communicationAdvanced professional writing, editing and proofreading experience with proven ability to write with clarity and conciseness, using proper grammar, word usage, and sentence structureAdvanced MS Word skills; experience with MS Excel and Adobe PDFFamiliarity with Google enterprise applications, RFPIO, Salesforce, and DocuSign a plusWe use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application.Why GuidePoint?GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1000 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 4,200 customers.Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity. This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.Some added perks….Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options)Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans12 corporate holidays and a Flexible Time Off (FTO) programHealthy mobile phone and home internet allowanceEligibility for retirement plan after 2 months at open enrollmentPet Benefit OptionOriginally posted on Himalayas

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