Senior Product Designer - Design System, Craft

Remote Full-time
Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!How you will make an impact:
We’re looking for a Senior Product Designer to take a dual focus: leading the continued evolution of our Aurora design system and raising the bar for craft and quality across our product design team.
Aurora is already a mature, well-adopted system with thoughtfully crafted components (and even a workflow to push token changes from Figma to GitHub!) Your role will be to build on this solid foundation: shaping the future of the system, driving adoption, and ensuring it scales as our product grows.
At the same time, you’ll champion design excellence by providing guidance, sharing best practices, and helping designers deliver thoughtful, polished, and accessible experiences. You’ll collaborate closely with designers, engineers, and product teams to ensure scalable, high-quality design work while serving as a multiplier across the organization.
You’ll get to:

Elevate design standards across the team, providing feedback and insights that foster a culture of excellence and continuous improvement.
Engage in all facets of design system work, from architecting components and patterns in Figma, to writing guidelines, driving adoption, and partnering with engineering on implementation, prioritization, and strategy.
Collaborate with designers and engineers to ensure the system scales effectively and meets the diverse needs of our product.
Audit product surfaces to identify inconsistencies and quality gaps, then work with teams to drive pragmatic, high-impact improvements.
Create tools, documentation, and resources that help designers and engineers do their best work.
Champion visual and interaction polish across the product experience, ensuring every detail feels refined.
Mentor and support other designers, helping them strengthen their craft and apply systems thinking in their day-to-day work.

We are looking for people who have:

Strong organizational skills, with a track record of leading projects with precision and efficiency.
Excellence in asynchronous communication, able to articulate ideas clearly and collaborate effectively across distributed teams and time zones.
6+ years of experience in product design, with a proven ability to build and evolve design systems at scale.
Expertise with all of the latest and greatest technologies for component architecture in Figma: props, variables and modes, branching, slot components, etc.
Strong visual design sensibilities, with an eye for detail and a portfolio that demonstrates craft and quality.
Experience working closely with engineers and contributing to component development.
A balanced approach to systemization, knowing when to standardize and when to allow flexibility.
A multiplier mindset, actively mentoring, creating patterns, and improving documentation to level up the entire team.
Strategic thinking with tactical execution, able to drive meaningful change while keeping a pragmatic, hands-on approach.
Deep understanding of accessibility and inclusive design best practices.
Experience with conventional design system tooling, like Figma Code Connect, Storybook, and Design System Managers (e.g., Supernova, Zeroheight)

Bonus Points:

Previous experience in B2B or SaaS products with complex UI needs.
Ability to write HTML, CSS, and React to better partner with engineering and prototype functional concepts, or even contribute your own changes for quality refinement.
Exposure to advanced prototyping techniques and tooling (e.g. Framer, ProtoPie, custom code prototypes, Replit) to explore high-fidelity interactions or validate complex workflows.

Perks & Benefits:

Paid parental leave
Competitive salaries, meaningful equity, & 401(k) plan
Medical, dental, vision, & life insurance
Balance Days (additional paid holidays)
Fertility & Adoption Assistance
Paid Sabbatical
Flexible PTO
Monthly Employee Wellness allowance
Monthly Professional Development allowance
Pre-tax commuter benefits
Complete laptop workstation

EEOC
Iterable is proud to be an equal opportunity employer and strives to build a diverse and inclusive team. We do not discriminate on the basis of race, color, national origin, religion, gender, sexual orientation, age, marital status, veteran status, or disability status.
The US base salary range for this position at the start of employment is $138,500 - $213,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.
Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.Recruitment Disclaimer:
Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:

Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.

You may see all job vacancies on our official Iterable channels:

Official Iterable website, Careers page: https://iterable.com/careers/
Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/

Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at [email protected] upon receiving a suspicious job offer.
Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

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