Senior Marketplace Specialist - Amazon
As part of our interview process and our commitment to building high-performing teams, we’ve partnered with The Culture Index Program to better understand work styles and team dynamics. To support this process, we kindly ask you to complete a brief survey as part of the application process when submitting your profile. It should take no more than 7 minutes, and there are no right or wrong answers. We appreciate your participation and look forward to learning more about how you might fit within our team! Culture Index Survey: The Dragon Shield story began in 1999, in the backroom of a Danish gaming store with a gamer who knew card game accessories could be better, and for over 20 years, Dragon Shield has been the market leader and standard bearer in high-quality sleeves. In 2024 we celebrated our 25th anniversary, but one thing has always remained the same: We are still gamers, and that is reflected in everything we do. Dragon Shield is seeking an experienced Amazon Specialist to lead the global expansion of our brand Dragon Shield across all Amazon marketplaces: Develop and execute growth strategies tailored to each region, ensure operational excellence, and safeguard the integrity and profitability of our brand and presence on the platform. This role requires both strategic vision and hands-on execution, in close collaboration with internal teams and external partners. Key Responsibilities: • Build, manage, and scale our global Amazon presence across multiple regions and marketplaces. • Create and execute Amazon-specific growth and marketing strategies aligned with brand and business goals. • Oversee daily operations across marketplaces, ensuring smooth coordination between internal teams, agencies, and Amazon, and maintaining accurate data in SX.e. • Serve as the primary contact for Amazon support and internal issue escalation. • Manage external agency and marketing partners, including performance check-ins, reporting alignment, and optimizing Amazon Ads budget and performance. • Provide channel-specific product insights to the Product Development team and oversee Amazon Brand Stores and A+ content to ensure brand consistency and high conversion performance. • Lead data analysis and reporting across markets and platforms, interpreting insights into actionable recommendations, including sales forecasts and channel-specific projections. • Conduct monthly syncs with the Customer Service team to identify customer trends, feedback, and opportunities for improvement. • Monitor third-party sellers, pricing behavior, counterfeit activity, and bad actors to protect brand integrity. • Adapt content and strategies to fit local market needs and ensure successful international rollouts. Qualifications: • 6+ years of experience managing Amazon marketplaces on a global scale (in-house or as a senior consultant), with a proven track record of scaling brands internationally through strategic, data-driven execution. • Strong analytical mindset with experience in Power BI or similar BI/reporting tools, including forecasting and P&L management for Amazon channels. • Deep understanding of FBA and FBM setups, logistics, and operational nuances across regions. • Demonstrated success in Amazon SEO, product listing optimization, conversion rate improvement, and managing Brand Stores and A+ content, including localization. • Skilled in agency management, cross-functional collaboration, and strong communication, with a proactive, solution-oriented mindset. • (Bonus) Familiarity with graphic editing tools (e.g., Photoshop, Canva) for minor content adjustments. • (Bonus) Experience with Helium 10, Jungle Scout, or similar Amazon analytics tools. • (Bonus) Understanding of digital advertising performance metrics (ACOS, ROAS, TACOS). #LI-Remote Apply tot his job