Senior Marketing Manager, Customer Strategy (USA Only - 100% Remote)
We're hiring a Senior Marketing Manager who will own customer insight, advocacy, and experience at Close. You'll be responsible for translating customer love into marketing that drives growth. The role is both strategic and hands-on, requiring you to define customer advocacy systems, identify education gaps, and shape marketing strategies across the customer journey.
Requirements
• 5+ years of experience in B2B SaaS customer-led marketing
• Proven ability to conduct customer interviews and gather feedback
• Strong storytelling skills with the ability to position products and translate customer insight into marketing
• Experience with customer advocacy systems and education content strategy
Benefits
• Competitive compensation including organization-wide goal-based bonus
• 5 Weeks PTO upon joining + Winter Holiday Break
• 80% Work Option: Work with your manager to choose between working 5 day weeks (standard full-time) or 4 day weeks @ 80% pay
• Paid Parental Leave for primary and secondary caregivers
• Sabbatical: After 5 years with the team, you're eligible for a 1 month paid sabbatical
• Healthcare (US residents): Medical, Dental, Vision with HSA option, Dependent care FSA
• 401k (US residents): We match 6% contributions with immediate vesting
Apply tot his job
Apply To this Job
Requirements
• 5+ years of experience in B2B SaaS customer-led marketing
• Proven ability to conduct customer interviews and gather feedback
• Strong storytelling skills with the ability to position products and translate customer insight into marketing
• Experience with customer advocacy systems and education content strategy
Benefits
• Competitive compensation including organization-wide goal-based bonus
• 5 Weeks PTO upon joining + Winter Holiday Break
• 80% Work Option: Work with your manager to choose between working 5 day weeks (standard full-time) or 4 day weeks @ 80% pay
• Paid Parental Leave for primary and secondary caregivers
• Sabbatical: After 5 years with the team, you're eligible for a 1 month paid sabbatical
• Healthcare (US residents): Medical, Dental, Vision with HSA option, Dependent care FSA
• 401k (US residents): We match 6% contributions with immediate vesting
Apply tot his job
Apply To this Job