Senior Manager, Strategic Account Management - Unlock the Power of Data-Driven Decision Making

Remote Full-time
Join our innovative team at Walmart Data Ventures and embark on a career-defining journey as a Senior Manager, Strategic Account Management! As a remote position, you'll have the flexibility to work from anywhere, with a competitive salary and comprehensive benefits package. We're seeking a people-first, customer-obsessed leader to drive success and foster a culture of expertise, support, and value within our Research Team.
As a champion for our Customer Perception primary research product, you'll build strong relationships with stakeholders, identify opportunities, and propose solutions to empower merchants and suppliers to make informed decisions. With a proven track record in leading research projects, people-first leadership, and account management expertise, you'll thrive in this role.
Key Responsibilities:

Demonstrate extensive knowledge of Walmart Data Ventures products and services to identify opportunities and propose solutions to internal business partners and stakeholders.
Develop and enhance materials to educate business partners on the use and benefits of our product, serving as a product ambassador.
Lead and support internal and external training programs to ensure seamless execution of market research projects.
Proactively identify product updates and trends to reflect industry, market, and competitive insights.
Oversee a team to ensure flawless execution of market research projects, developing and sharing best practices to continually improve processes.
Manage and foster positive relationships with key contacts, engaging regularly to facilitate adoption and engagement in product use cases.
Provide performance feedback, instill a high level of work ownership, and seek feedback from team members to overcome challenges.
Recognize and reward contributions, provide a safe work environment, and encourage a healthy balance of work and personal life.

Who You Are:

Highly motivated, self-directed, and driven by retail analytics and agile research tools.
A leader who engages others in decision-making, sets a strong example of action and empathy, and is able to work in a fast-paced, start-up-like environment.

Minimum Requirements:

Bachelor's degree in a relevant field.
6+ years of market research experience in a client-facing role.
3+ years of managing a team.
Solid experience in questionnaire design, table specifications, and project management.
Excellent written, verbal, presentation, and phone communication skills.
Advanced proficiency with MS Office Suite, specifically MS Excel and MS PowerPoint.
Familiarity with online data collection tools and knowledge of SPSS and/or other quantitative reporting tools.

What We Offer:

Competitive salary and performance-based bonus awards.
Comprehensive benefits package, including medical, vision, and dental coverage, 401(k), stock purchase plan, and paid time off.
Opportunities for career growth and development in a dynamic and inclusive environment.
Flexible work arrangements, including remote work options.

How to Apply:
If you're a talented and motivated individual looking to make a significant impact, submit your application today. We can't wait to hear from you!
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