Senior Manager, SOC 2

About CoalfireCoalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.But that’s not who we are – that’s just what we do.We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.Position SummaryThe Senior Manager will lead and work as part of a team assessing the security and compliance of client firms against regulatory and industry requirements and standards, and against security best practice frameworks. This role will have an expert understanding of framework requirements, perform audit/assessments, and develop reports for clients. They will work closely with Project Managers, Directors and other Delivery team members to effectively manage project timelines and deliverablesA Senior Manager at Coalfire will enhance our clients’ security posture, working with a wide range of clients to ensure that business and customer data is protected. This role will evaluate the design and effectiveness of technology controls throughout the business cycle and will identify performance improvement opportunities. As a leadership member of the team, this role will also be responsible for improving engagement methodology or processes and overseeing and reviewing the work of junior members of the team.This role facilitates Security Control Assessments and other advanced-level monitoring activities, often within cloud-based environments. To succeed, he/she will need a strong understanding of technical and non-technical security related system controls and an understanding of the various testing methods utilized to ascertain the effectiveness of those controls.The Senior Manager manages a team of consultants, manages client escalations, and leads engagements. This role will have an expert understanding of framework(s) requirements, perform audit/assessments, and develop reports for clients. They will also provide quality control and peer review to other members of the delivery staff. What You'll Do Manages and grows a book of business through renewals, cross sell/upsell by managing a dedicated team and collaborating in a matrixed environment.Interfaces with clients through entire engagement, interacting will all levels of client organizations. Establish and maintain positive, collaborative relationships with clients and stakeholders.Collaborates with project managers, quality management, sales and other delivery team members to drive customer satisfaction and meet project deliverables.Monitor the progress of the project and adjust as necessary to ensure successful completion of the projectResponsible for the managed revenue and team utilization.Lead project status meetings to include information for: schedules, data requirements, assignments.Manages escalations of client engagements, ensuring delivery of quality products and services.Maintains quality service by establishing and enforcing organization standards.Manage team, responsible for talent decisions regarding performance management, compensation and hiring. Provide mentorship and coaching to team members in areas of audit, assessment, technical review, and writing.Continuous professional development in maintaining industry specific certifications. Maintains strong depth of knowledge in the practice area.Manage projects and team to achieve gross profit and revenue targetsIdentifies practice sell-through opportunitiesEstablishes strong relationships with named account base to grow accounts through renewal support and account planningManages a team of 4-6Standard office environmentTravel 10-20% What You'll Bring Bachelor's degree (four-year college or university) or equivalent combination of education and work experience. Degree preferably in Information Systems, CIS, MIS or IT.Demonstrated ability to structure and lead projects successfullyExceptional written and verbal communication skills, with the ability to communicate succinctly, effectively, and instill confidence with internal stakeholders and external customers.Exceptional Consulting skills: ability to advise and challenge the status quo while building strong relationshipsSelf, team and thought leadershipBuilding business acumen and skills needed to assess business metricsAbility to build high-trust relationships, rapport and credibility quicklyStrong personal initiative to appropriately manage time, and manage time of others, to meet deadlinesAbility to shift focus frequently while maintaining excellent qualitySkill and will to train and mentor junior staffComputer and typing skills that permit rapid data collection and note takingAbility to facilitate meetings to small or large groupsPublic speaking and executive presence that solicits attentionInquisitive and curious nature with the ability to effectively probe for deeper informationDiplomatic and broad mindedStrong technical researcherExpert level proficiency in conducting SOC 2 and/or C5 assessments against Google or IBM account products and services. Knowledgeable about customer environments, organizational structures, relationships, and customer specific terminology.Demonstrated history of effective mentorship and coaching of junior team membersExpert level SOC 2 and/or C5 framework proficiency. Expertise in additional security frameworks and regulatory requirements (such as, ISO, NIST, COBIT, HIPAA/HITECH, HITRUST or PCI) is beneficial.Experience working with technologies hosted via cloud computing environments (e.g., Amazon Web Services, Microsoft Azure, Google Cloud Platform Bonus Points CISA, CISSP, CRISC, CCSP, QSA, CCSFP The salary range listed is a reasonable estimate of the compensation range for this role based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs. Additional Information Why You’ll Want to Join UsAt Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, our Human Resources team [email protected].

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