Senior Manager, Project Program Management – Healthcare

Job Description: • Lead the execution of internal projects and workstreams within the Member Journey Orchestration Center of Excellence, from initiation through successful delivery • Act as the primary lead for cross functional workstreams to deliver measurable outcomes aligned with business strategy and member engagement objectives • Leverage project management methodologies to ensure each workstream and assigned project has clearly defined objectives, deliverables, timelines, resource allocations, funding needs, risk assessments and executive ready updates • Leverage comprehensive member and operational data to tailor insights and updates for executive decision-making in an easily understandable and compelling format • Proactively identify gaps and adapt project plans to ensure alignment with evolving business objectives while reinforcing organizational standards and best practices • Apply highly developed knowledge of financial management principles to manage cost estimation, tracking, and budget reporting for programs and projects • Coordinate cross-business knowledge sharing to highlight success stories and improve project and program management practices through insights • Develop and maintain a continuous improvement plan for the project and program department to enhance delivery processes and outcomes • Design and execute change management protocols that drive stakeholder engagement and adoption strategies to effectively respond to obstacles that may arise during project and program lifecycles Requirements: • 7+ years of progressive experience in project or program management, with at least 3 years in a leadership or senior-level role preferred • Comprehensive knowledge of member engagement strategies, with practical experience in healthcare or insurer environments • Exceptional leadership, influencing, and stakeholder management skills across all levels of the organization, including executive leadership • Strong facilitation, presentation, and written communication skills • Experience managing multiple high-impact programs simultaneously in a fast-paced environment • Willingness to travel up to 10%, if necessary • Demonstrated ability to drive organizational change and continuous improvement through strategic initiatives • Proficient in project management tools (e.g., MS Project, Planner, Loop, MIRO) Benefits: • Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. Apply tot his job