Senior Manager Process Optimization

Discover. A brighter future. With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: Responsible for leading teams that oversee the development, maintenance, and communication of reporting tools that identify, measure, and monitor risk and performance indicators. Manages analytics and reporting team. Delivers risk reporting and improves reporting processes. Prepares and reviews governance materials, risk trends, and incident remediation. Performs risk analyses and automation. Develops and coaches' teams to be able to identify, manage, and... escalate risk, and effectively manage risk within the teams you oversee. Responsibilities: Supports business initiatives and strategy development. Provides support related to requests for information from internal and external reviewers. Responds to compliance reviews and audit findings to mitigate risk issues identified. Provides reports to leadership that track defects and escalation thresholds. Partners with Process Owners to complete remediation action plans. Manages analytics and reporting team. Ensures adherence to internal business processes and regulatory compliance. Compiles data and delivers insights to management. Identifies the need to minimize defects and mitigates business risk. Supports the production of operational reviews, reporting, and analysis. Minimum Qualifications At a minimum, here’s what we need from you: Bachelor's Degree in Information Management, Math, Engineering, Business, or related field 10+ years of experience in credit card, reporting, analytics, consumer lending, other financial service industries, or related field In lieu of a degree, 15+ years of experience in credit card, reporting, analytics, consumer lending, other financial service industries, or related field Preferred Qualifications If we had our say, we’d also look for: Master's Degree in Information Management, Math, Engineering, Business, or related SAS 15+ years of experience in credit card, reporting, analytics, consumer lending, other financial service industries, or related field #RR- Application Deadline: The application window for this position is anticipated to close on Apr-07-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $103,000.00 to $174,200.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account STD, Life, LTD and AD&D Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at mydiscoverbenefits.com. What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected]. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. Discover® is a great place to work and our employees are why. You’ll find yourself collaborating with some of the industry’s smartest and most reliable professionals; who reward dedication, value innovation and support growth. At Discover, you can be a reason millions of consumers spend smarter and manage debt better. We are all about people and whatever your background, experience, or goals, you'll find something different here

Apply Now