Senior Manager IT - Safety ART: Transforming Patient Safety through Technology and Innovation

Join Amgen's Mission to Serve Patients and Revolutionize the Future of Safety IT At Amgen, we're driven by a shared mission to serve patients living with serious illnesses. Since 1980, we've been at the forefront of biotech innovation, pioneering groundbreaking treatments and therapies that have transformed the lives of millions. As a Senior Manager IT - Safety ART, you'll play a pivotal role in shaping the future of patient safety through technology and innovation. You'll be part of a collaborative, science-driven culture that values diversity, inclusivity, and excellence. About the Role In this critical role, you'll become an influential strategic IT partner within the Global Patient Safety (GPS) organization, responsible for end-to-end service delivery, strategy formulation, and execution. You'll be at the forefront of redefining the Safety IT technology landscape, advancing the next generation of Safety platforms, and supporting technologies. Your expertise will drive innovation, elevate Amgen's Safety systems, and empower the business to improve processes, efficiency, and effectiveness. Key Responsibilities Lead the management of the product team and CW's, educating, motivating, and guiding them in delivering and maintaining service delivery to enrich business area strategy. Oversee all aspects of the international components of the Safety systems landscape, facilitating adverse event (AE) Intake & Expedited Reporting, Medical Coding, Terminology Management, and both Periodic and Operational Reporting for Safety and Risk Assessment. Engage with Amgen's International and US-based Patient Safety business organization, serving as the primary liaison for international Safety Executive management and Qualified Person Responsible for Pharmacovigilance (QPPV). Lead conversations with architects, vendors, and other partners to build and maintain solutions in the Safety area, participating as a domain subject matter expert (SME) for end-to-end Pharmacovigilance systems. Define and advance the product roadmap by collaborating with the product manager, customers, and product team for Pharmacovigilance Operations. Champion innovation to elevate Amgen's Safety systems, integrating cognitive capabilities to automate traditional, manual processes. Promote the adoption of global technology capabilities and standards to address complex business challenges. Serve as a Learning Champion for AI technologies, staying up-to-date on new industry and emerging technologies in the Pharmacovigilance area. Oversee portfolio and financial management, including securing funds, RFPs, exploration of solution options, forecasting, demand/resource planning, vendor management, and run/build operations for reporting. Mentor and lead a dedicated team comprised of business analysts, software analysts, and testers, improving procedures associated with Maintenance and Support. Ensure audit and inspection activities are conducted effectively. Essential Qualifications To succeed in this role, you'll need: A Doctorate degree and 2 years of Information Systems experience OR, a Master's degree & 8 to 10 years of Information Systems experience OR, a Bachelor's degree and 10 to 14 years of Information Systems experience OR, a Diploma and 14 to 18 years of Information Systems experience. Excellent problem-solving skills and a passion for tackling complex challenges in drug discovery with data. A collaborative spirit and effective communication skills to work seamlessly in a cross-functional team. An ongoing commitment to learning and staying at the forefront of AI/ML advancements. Preferred Qualifications To stand out in this role, you'll ideally have: A degree in a relevant field. Proven experience in working within the IT Industry, with a strong background in Analysis, Design, Development, Testing, and Maintenance of software applications in Health & Life Sciences. Experience supporting Global Patient Safety and working on major programs/projects that involve multiple partners and external vendors. Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP), and Natural Language Generation (NLG) automation technologies. Strong communications skills in writing, speaking, and making pitches to various audiences. Experience in database programming and knowledge of concepts in SQL (e.g., Oracle). Familiarity with cloud computing technologies (e.g., AWS) and integration technologies (e.g., Mulesoft). Experience in DevOps and Scaled Agile Framework (SAFe), especially in regulated settings. What You Can Expect from Us At Amgen, we're committed to supporting your professional and personal growth and well-being. We offer: A competitive and comprehensive Total Rewards Plan aligned with local industry standards. A collaborative, science-driven culture that values diversity, inclusivity, and excellence. Opportunities for career growth and development. A dynamic work environment that fosters innovation and creativity. Work Environment and Company Culture Amgen is an Equal Opportunity employer that values diversity and promotes an inclusive work environment. We're committed to unlocking the potential of biology for patients suffering from serious illnesses. Our culture is built on a foundation of respect, integrity, and excellence, and we're dedicated to supporting the well-being and growth of our employees. Compensation and Benefits We offer a competitive salary and comprehensive benefits package that includes: A competitive base salary. A comprehensive benefits package that includes medical, dental, and vision coverage. Retirement savings plans and other financial benefits. Opportunities for career growth and development. Conclusion If you're a motivated and experienced IT professional looking to make a meaningful impact in the life sciences industry, we encourage you to apply for this exciting opportunity. As a Senior Manager IT - Safety ART, you'll play a critical role in shaping the future of patient safety through technology and innovation. Join Amgen's mission to serve patients and revolutionize the future of Safety IT. Apply now and be part of a team that's transforming the lives of millions. Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team. Apply for this job