SENIOR MANAGER, GOVERNANCE, RISK AND COMPLIANCE (GRC) - PROVO AND RESTON
About the position At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Responsibilities • Manage and execute GRC programs, driving initiatives to streamline processes related to audits, third-party risk management, and security certifications. • Contribute to the overall GRC strategy and lead the implementation of its roadmap, ensuring effective integration into product development and corporate operations. • Work closely with Engineering, Legal, Product, and other internal teams to translate GRC requirements into actionable plans. • Identify and implement continuous improvements for GRC processes, finding opportunities for automation and applying industry best practices. • Drive public sector and enterprise readiness by leading the charge on achieving and maintaining critical certifications like FedRAMP High, DoD IL4, and PCI. • Build and lead the GRC team with an engineering-first philosophy, hiring and mentoring technical-minded professionals. • Embed security and compliance into the company culture, acting as a key evangelist and partner to Engineering and Product teams. • Build a scalable, modern GRC function, removing bottlenecks in compliance processes and leveraging automation. • Strengthen the security posture by maturing the third-party risk program and evolving vendor risk assessment processes. • Translate GRC activities into a clear strategic narrative, regularly reporting on compliance program status to senior leadership. Requirements • Strong experience in managing GRC programs and leading compliance-focused projects. • Extensive hands-on experience with security certifications and control frameworks (e.g., FedRAMP, PCI, SOC 2, ISO 27001). • Ability to translate high-level strategic goals into actionable project plans. • Exceptional skill in communicating complex GRC concepts to technical and non-technical audiences. Benefits • Wellness Reimbursement: $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more. • Experience Bonus: $1800 to be used for an 'Experience' of your choosing. • Amazing QGroup Communities: MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women's Leadership Development. • The Qualtrics Hybrid Work Model: Gather in the office three days a week and work remotely for the rest. Apply tot his job