Senior Managed Services Engineer – Palo Alto SD-WAN, Security
Job Description:
• Lead SD-WAN design and architecture for enterprise clients, creating scalable and resilient network solutions with a focus on Palo Alto Prisma SD-WAN and Next-Generation Firewalls.
• Design, implement, and troubleshoot advanced routing and security policies including BGP, OSPF, VRRP, QoS, and IPS/IDS.
• Provision and onboard new customers into Palo Alto Prisma SD-WAN environments, ensuring seamless integration and migration.
• Manage and troubleshoot multi-vendor environments spanning WAN, LAN, firewalls, VPNs, LTE circuits, VoIP, and Metaswitch UCaaS/voice services.
• Optimize LTE failover, redundancy, and hybrid WAN configurations.
• Collaborate directly with Palo Alto Networks and other vendors for escalations and advanced troubleshooting.
• Monitor customer environments, analyze logs, and proactively mitigate threats or performance issues.
• Mentor peers on Palo Alto best practices, including security posture alignment and SD-WAN policies.
• Document architectures, security policies, and operational playbooks for team use.
Requirements:
• High School Diploma or GED Equivalent (Bachelor’s in IT/Networking preferred)
• 7 to 10 years of experience in networking and security, ideally within an MSP/ISP environment
• Hands-on expertise with Palo Alto Prisma SD-WAN and NGFW platforms
• Strong knowledge of routing protocols (BGP, OSPF, VRRP), NAT, and VPN technologies
• Proficiency in configuring Palo Alto security features including App-ID, User-ID, SSL decryption, IPS/IDS, and GlobalProtect
• Experience with multi-vendor CLI environments (Cisco, Fortinet, Juniper, Versa, Meraki)
• Practical experience with VoIP, SIP, LTE failover, and Metaswitch UCaaS solutions
• Familiarity with SOC 2 compliance, ITSM processes, and change management
• Certifications such as PCNSE (Palo Alto Certified Network Security Engineer) or CCNP Security are highly desirable.
Benefits:
• Generous Medical, Dental, and Vision coverage for full-time employees
• Flexible time off
• 401k to help you save for the future
• Fun events at cool locations
• Free DoorDash lunches on Fridays
• Employee referral bonuses to encourage the addition of great new people to the team
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• Lead SD-WAN design and architecture for enterprise clients, creating scalable and resilient network solutions with a focus on Palo Alto Prisma SD-WAN and Next-Generation Firewalls.
• Design, implement, and troubleshoot advanced routing and security policies including BGP, OSPF, VRRP, QoS, and IPS/IDS.
• Provision and onboard new customers into Palo Alto Prisma SD-WAN environments, ensuring seamless integration and migration.
• Manage and troubleshoot multi-vendor environments spanning WAN, LAN, firewalls, VPNs, LTE circuits, VoIP, and Metaswitch UCaaS/voice services.
• Optimize LTE failover, redundancy, and hybrid WAN configurations.
• Collaborate directly with Palo Alto Networks and other vendors for escalations and advanced troubleshooting.
• Monitor customer environments, analyze logs, and proactively mitigate threats or performance issues.
• Mentor peers on Palo Alto best practices, including security posture alignment and SD-WAN policies.
• Document architectures, security policies, and operational playbooks for team use.
Requirements:
• High School Diploma or GED Equivalent (Bachelor’s in IT/Networking preferred)
• 7 to 10 years of experience in networking and security, ideally within an MSP/ISP environment
• Hands-on expertise with Palo Alto Prisma SD-WAN and NGFW platforms
• Strong knowledge of routing protocols (BGP, OSPF, VRRP), NAT, and VPN technologies
• Proficiency in configuring Palo Alto security features including App-ID, User-ID, SSL decryption, IPS/IDS, and GlobalProtect
• Experience with multi-vendor CLI environments (Cisco, Fortinet, Juniper, Versa, Meraki)
• Practical experience with VoIP, SIP, LTE failover, and Metaswitch UCaaS solutions
• Familiarity with SOC 2 compliance, ITSM processes, and change management
• Certifications such as PCNSE (Palo Alto Certified Network Security Engineer) or CCNP Security are highly desirable.
Benefits:
• Generous Medical, Dental, and Vision coverage for full-time employees
• Flexible time off
• 401k to help you save for the future
• Fun events at cool locations
• Free DoorDash lunches on Fridays
• Employee referral bonuses to encourage the addition of great new people to the team
Apply tot his job
Apply To this Job