Senior Lead Product Manager, Card Loyalty Programs, Travel
About the position Responsibilities • Support strategic roadmap and success metrics • Contribute to the development and execution of the Wells Fargo Travel portal and suite of travel-related offerings • Analyze customer and market data to inform prioritization of benefit expansion opportunities • Assist in reviewing existing benefits to identify opportunities for simplification • Support identification of embedded travel benefits or services, travel servicing strategies, technical integration approaches, and customer experience enhancements • Partner with research teams to gather insights for data-driven recommendations • Collaborate with internal stakeholders to socialize roadmap and support alignment • Drive routines that enable decision-making and strategic alignment • Partner with delivery teams to support timely decisions related to architecture and delivery sequencing • Help identify and escalate delivery impediments • Maintain routines that ensure work is aligned with sponsorship and proactively communicated to stakeholders • Support strategic relationships and contracts • Collaborate with business P&L owners and internal teams to support Travel strategy roadmap and execution • Assist in managing relationships with external partners • Contribute to contract negotiations and RFP processes for new strategic partnerships • Contribute to a high-performing team culture • Demonstrate a commitment to continuous learning and development • Support team initiatives that align with business objectives and strategy Requirements • 7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Nice-to-haves • 7+ years of experience in the credit card benefits ecosystem, with deep expertise in shaping and optimizing travel-related benefits to drive customer engagement, retention, and competitive differentiation • Extensive experience in banking or financial services; prior experience with a credit card issuer is strongly preferred • Strong understanding of the travel industry, including trends, customer expectations, and integration of travel services within financial products • Deep expertise in managing partnerships and leading complex contract negotiations • Advanced proficiency in structured decision-making, leveraging data and insights to guide strategy and execution • Demonstrated strategic leadership in product development, with a track record of driving business outcomes • Proven success in identifying and executing business development opportunities that align with enterprise strategy • Experience contributing to team and talent development through mentorship, knowledge sharing, and cross-functional collaboration • Strong ability to set results-driven goals and influence investment decisions to support product growth • Exceptional communication skills with the ability to influence and align stakeholders across diverse teams • Demonstrated success in managing strategic stakeholder and partner relationships to drive long-term value Apply tot his job