Senior IT Business Consultant
Job Description: • Translate business needs into technology solutions that improve processes, reduce risk, and support operational performance. • Partner with business stakeholders, product teams, technology teams, and program leaders to define requirements, evaluate impacts, and guide delivery outcomes. • Design and develop forms and documents for the DNA and UX platform. • Configure and archive forms media relevant to the DNA and UX platform. • Support new clients through the DNA software implementation process and Professional Services engagement. • Troubleshoot and provide technical support for Windows workstations and servers. • Work on day-to-day implementation projects and Professional Services engagements. • Collaborate directly with clients to ensure requirements are documented, understood, and addressed through delivered solutions. • Analyze business processes, systems, and data flows to identify requirements, dependencies, and improvement opportunities for technology initiatives. Requirements: • 5+ years of experience in business analysis, business consulting, information technology consulting, or software implementation for enterprise technology initiatives. • 5+ years of experience supporting software implementations, client onboarding, or Professional Services engagements in a technology environment. • 4+ years of experience designing, configuring, or supporting forms, documents, or platform-based workflow assets within enterprise systems. • 4+ years of experience troubleshooting and supporting Windows workstations and servers in a business or client-facing environment. • Experience collaborating directly with clients to gather requirements, resolve issues, and support solution delivery. • Bachelor's degree or higher in Information Systems, Business Administration, Computer Science, or related field or equivalent combination of education, related experience and/or military experience. Benefits: • Fuel Your Life program to support your physical, financial, social, and emotional well-being. • Paid holidays and generous time away policies. • No-cost mental health support through Employee Assistance Programs. • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. • Eight Employee Resource Groups to foster a collaborative culture and expand your network. • Unparalleled professional growth with training, development, and internal mobility opportunities. • Medical, dental, vision, life, and disability insurance options available from day one. • Retirement planning and discounted shares with the Employee Stock Purchase Plan. • Tuition assistance and reimbursement program. • Paid parental, caregiver, and military leave.