Senior Insights Analyst for ERP and Customer Behavior Analysis
We are looking for an experienced Insights Analyst to support a multi phase strategy engagement for a B2B, design focused ecommerce brand. This role is focused on analyzing ERP, customer, and transactional data to surface patterns in customer behavior, segmentation, retention, and performance. This is not a dashboard building or marketing analytics role. You will work closely with a Strategy Lead to provide clean, structured analysis that supports hypothesis formation and strategic decision making. What you will do • Analyze ERP order history and customer master data • Identify customer behavior patterns, concentration risk, and trends • Support segmentation and retention analysis • Review claims or returns data for friction signals • Provide GA4 and ecommerce performance insights • Establish KPI baselines to support a strategic roadmap What we are looking for • 5 plus years of experience in analytics, insights, or business intelligence • Experience working with ERP or transactional datasets • Strong Excel skills and working knowledge of SQL • Experience with GA4 and ecommerce analytics • Ability to translate data into clear insights for non technical stakeholders • Comfortable working with imperfect or incomplete data What we are not looking for • Dashboard only analysts • Paid media or campaign analytics • SEO or advertising reporting • Junior data support roles Apply tot his job