Senior Inside Sales Manager
Job Description:
• Develop and execute inside sales strategies that drive new business acquisition and customer retention
• Develop and drive actionable sales plans, targets, and KPIs
• Lead, mentor, and develop inside sales managers and representatives to achieve consistent performance excellence
• Establish a high-performance sales culture focused on accountability, coaching, and results
• Consistent partnership and communication with Marketing to optimize lead quality, conversion rates, and campaign effectiveness
• Continuously improve sales scripts, processes, and tools to increase new business close rates and renewal rates
• Lead renewal and retention sales efforts to maximize customer lifetime value and reduce churn
• Analyze churn drivers and collaborate across the business to improve retention outcomes, improve renewal rates and drive down customer cancel rates
• Consistently monitor KPIs, dashboards, and forecasting to track sales and retention performance and effectiveness
• Ensure accurate CRM usage, pipeline hygiene, and reporting discipline
• Drive continuous improvement through data-driven insights and performance analysis
• Support executive leadership with insights on trends, risks, and growth opportunities
Requirements:
• 7+ years of directly related experience (5+ years in a leadership/management role)
• Proven success leading inside sales teams in high-volume, consumer-focused environments
• Experience driving both new customer acquisition and retention/renewal sales
• Strong understanding of sales funnels, CRM systems, forecasting, and KPI management
• Excellent leadership, coaching, and communication skills
• Familiarity with inbound/outbound call center sales environments
• Proven ability to drive strategic sales leadership
Benefits:
• medical,
• dental,
• vision,
• 401k,
• PTO/paid sick leave,
• employee stock purchase plan
Apply Now
Apply Now
• Develop and execute inside sales strategies that drive new business acquisition and customer retention
• Develop and drive actionable sales plans, targets, and KPIs
• Lead, mentor, and develop inside sales managers and representatives to achieve consistent performance excellence
• Establish a high-performance sales culture focused on accountability, coaching, and results
• Consistent partnership and communication with Marketing to optimize lead quality, conversion rates, and campaign effectiveness
• Continuously improve sales scripts, processes, and tools to increase new business close rates and renewal rates
• Lead renewal and retention sales efforts to maximize customer lifetime value and reduce churn
• Analyze churn drivers and collaborate across the business to improve retention outcomes, improve renewal rates and drive down customer cancel rates
• Consistently monitor KPIs, dashboards, and forecasting to track sales and retention performance and effectiveness
• Ensure accurate CRM usage, pipeline hygiene, and reporting discipline
• Drive continuous improvement through data-driven insights and performance analysis
• Support executive leadership with insights on trends, risks, and growth opportunities
Requirements:
• 7+ years of directly related experience (5+ years in a leadership/management role)
• Proven success leading inside sales teams in high-volume, consumer-focused environments
• Experience driving both new customer acquisition and retention/renewal sales
• Strong understanding of sales funnels, CRM systems, forecasting, and KPI management
• Excellent leadership, coaching, and communication skills
• Familiarity with inbound/outbound call center sales environments
• Proven ability to drive strategic sales leadership
Benefits:
• medical,
• dental,
• vision,
• 401k,
• PTO/paid sick leave,
• employee stock purchase plan
Apply Now
Apply Now