Senior Information Officer (Research)
Role Summary:
Position: Senior Information Officer (Research)Location: United Kingdom, with some need to travel to client offices in LondonEmployment Type: Full time, PermanentHours of work: Core operational hours are expected to be between 9.00am to 5.30pm, with potential for some staff to cover different times through weekReports To: Information Manager We are seeking an experienced Senior Information Officer to provide high-quality research and information support to Kennedys Law LLP. The role focuses on management and evaluation of information resources and research tools including involvement in acquisitions, supplier liaison, and resource optimisation to ensure the team has access to the most appropriate research materials. Working closely with the Information Manager and wider team, the role supports enquiry delivery, business and legal research, and business development activity, and ensures effective access to key research resources and tools. Position ObjectiveTo provide professional support to Kennedys Law LLP, ensuring they receive a consistently excellent information and research serviceSupporting the management and evaluation of information resources and research tools, including involvement in acquisitions, supplier liaison, and resource optimisation to ensure the team has access to the most appropriate research materialsCompiling reports on companies and sectors using predominantly free resources. Be able to carry out competitor and targeting researchAnswering a range of legal and information requests, from quick requests for cases, legislation and company information to more in-depth legal researchProviding advice on self-service solutions for simpler enquiries, calling on the resources available via the intranetDelivery of Business Research / BI related inductions for new joiners (as well as cover for other inductions where needed for wider team)Overseeing the successful delivery of enquiries and research, including assigning and validating work from Information Analysts Client Service ObjectivesTo lead on delivery of timely and insightful business research, supporting client development and business development activitySupporting the Information Manager to deliver excellent service to Kennedys Law LLPUnderstand and adopt the principles of acting as a professional service providerContribute to the continuous review and improvement of processesSharing knowledge and contributing to cross-skilling across wider team Position ExpectationsResearch using traditional printed materials, commercial electronic sources as well as the internetContribute to the efficient and effective management of workflow of requestsOwnership and updating of business research related processes / instructions used across the teamSupporting maintenance / content for intranet where neededLiaison with off-shore analysts and delivery lead.Providing project support to Information ManagerSupporting evaluation and management of research resources, including reviewing usage, identifying potential new tools or subscriptions, and contributing to procurement or acquisition discussions where relevant Personal Success CharacteristicsPositive adopter of technology – using new tools to improve effectiveness of deliveryCommunication and listening skills – ability to articulate positions/opinions clearly, effectively and objectivelyAnalytical mindset and ability to identify and interpret business and economic informationRemain calm under pressure and work effectively with colleagues around the workAbility to help coach and develop colleagues involved in researchProblem solving – anticipate and resolve problems before they happenInterpersonal skills – develops and maintains effective professional relationships internally and externally.Competent in MS office, including PowerPoint, Word and ExcelAbility to translate and identifying requirements so as to effectively scope out business researchFlexibility – ability to adapt to changed responsibilities and new situationsClient focus – is dedicated to meeting the expectations and requirements of internal and external clientsPrevious Experience4 years’ experience in Information / Research Service, preferably in an enquiries or research-based commercial environment, will have acquired the necessary skills to be successful in this roleExperience of undertaking research and/or answering enquiries in a fast-paced environmentExperience working with or supporting the management of research databases, information subscriptions, or commercial information resources would be beneficialProfessional/Educational QualificationA degree or post-graduate qualification in Business / Economics, Marketing, Information and Library Management (or equivalent professional experience)Working knowledge of legal / professional services sectorGood IT skillsExcellent understanding of information resources, databases and associated technology
Company Information:
Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations, and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore, and onsite delivery of our award-winning services.If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position.We are One. We are On. Follow us https://www.linkedin.com/company/integreon/Visit us at www.integreon.com
Apply Now
Position: Senior Information Officer (Research)Location: United Kingdom, with some need to travel to client offices in LondonEmployment Type: Full time, PermanentHours of work: Core operational hours are expected to be between 9.00am to 5.30pm, with potential for some staff to cover different times through weekReports To: Information Manager We are seeking an experienced Senior Information Officer to provide high-quality research and information support to Kennedys Law LLP. The role focuses on management and evaluation of information resources and research tools including involvement in acquisitions, supplier liaison, and resource optimisation to ensure the team has access to the most appropriate research materials. Working closely with the Information Manager and wider team, the role supports enquiry delivery, business and legal research, and business development activity, and ensures effective access to key research resources and tools. Position ObjectiveTo provide professional support to Kennedys Law LLP, ensuring they receive a consistently excellent information and research serviceSupporting the management and evaluation of information resources and research tools, including involvement in acquisitions, supplier liaison, and resource optimisation to ensure the team has access to the most appropriate research materialsCompiling reports on companies and sectors using predominantly free resources. Be able to carry out competitor and targeting researchAnswering a range of legal and information requests, from quick requests for cases, legislation and company information to more in-depth legal researchProviding advice on self-service solutions for simpler enquiries, calling on the resources available via the intranetDelivery of Business Research / BI related inductions for new joiners (as well as cover for other inductions where needed for wider team)Overseeing the successful delivery of enquiries and research, including assigning and validating work from Information Analysts Client Service ObjectivesTo lead on delivery of timely and insightful business research, supporting client development and business development activitySupporting the Information Manager to deliver excellent service to Kennedys Law LLPUnderstand and adopt the principles of acting as a professional service providerContribute to the continuous review and improvement of processesSharing knowledge and contributing to cross-skilling across wider team Position ExpectationsResearch using traditional printed materials, commercial electronic sources as well as the internetContribute to the efficient and effective management of workflow of requestsOwnership and updating of business research related processes / instructions used across the teamSupporting maintenance / content for intranet where neededLiaison with off-shore analysts and delivery lead.Providing project support to Information ManagerSupporting evaluation and management of research resources, including reviewing usage, identifying potential new tools or subscriptions, and contributing to procurement or acquisition discussions where relevant Personal Success CharacteristicsPositive adopter of technology – using new tools to improve effectiveness of deliveryCommunication and listening skills – ability to articulate positions/opinions clearly, effectively and objectivelyAnalytical mindset and ability to identify and interpret business and economic informationRemain calm under pressure and work effectively with colleagues around the workAbility to help coach and develop colleagues involved in researchProblem solving – anticipate and resolve problems before they happenInterpersonal skills – develops and maintains effective professional relationships internally and externally.Competent in MS office, including PowerPoint, Word and ExcelAbility to translate and identifying requirements so as to effectively scope out business researchFlexibility – ability to adapt to changed responsibilities and new situationsClient focus – is dedicated to meeting the expectations and requirements of internal and external clientsPrevious Experience4 years’ experience in Information / Research Service, preferably in an enquiries or research-based commercial environment, will have acquired the necessary skills to be successful in this roleExperience of undertaking research and/or answering enquiries in a fast-paced environmentExperience working with or supporting the management of research databases, information subscriptions, or commercial information resources would be beneficialProfessional/Educational QualificationA degree or post-graduate qualification in Business / Economics, Marketing, Information and Library Management (or equivalent professional experience)Working knowledge of legal / professional services sectorGood IT skillsExcellent understanding of information resources, databases and associated technology
Company Information:
Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations, and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore, and onsite delivery of our award-winning services.If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position.We are One. We are On. Follow us https://www.linkedin.com/company/integreon/Visit us at www.integreon.com
Apply Now