Senior Engineering Manager - Marketing Technology
You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
Job Description:
The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.
We are looking for a highly skilled Senior Engineering Manager with experience in Big Data, GCP Cloud, Java, and Spark applications. As a key member of our Marketing Technology team, you will lead Segmentation, Targeting and Eligibility scrum teams, design, implement, and optimize data solutions to support our data-driven initiatives. As a Senior Engineering Manager, you will be responsible for driving the technology roadmap with emphasis on technical KPIs. As a people leader, you will aspire to create an inclusive environment, enabling colleagues in creating successful careers with emphasis to learning and having fun at the same time. You will foster technical ownership and enable engineers to think beyond to nurture innovation and to maximize their professional potential. Your ability to build relationships across the company and collaborate with cross-functional stakeholders in shaping the overall product and technical strategy is critical to success in this role.
Key Responsibilities:
Lead and work with a team of highly talented engineers to build and deliver product and technology roadmap.
Work closely with product owners to understand product and customer needs and enable the product vision for Segmentation, Targeting and Eligibility teams
Collaborate within and across business units to prioritize, plan, and execute the development schedule for major product releases.
Coach and develop talent, promoting a culture of inclusion, collaboration, and continuous team improvement through mentoring, feedback, and metrics.
Whiteboard and socialize changes and system designs in collaboration with architects, tech leads and team members
Manage co-located and remote engineering teams.
Manage Tech OKRs and strive to continuously improve the metrics month over month.
Recruit and hire best-in-class and diverse talent from the industry.
Influence up/down/across and evangelize modern data engineering principles.
Think outside the box and bring external engineering expertise/perspective.
Engage in 1-on-1 conversations with team members to provide mentorship and career development planning.
Define best practices and drive reengineering opportunities.
Participate in peer code reviews and technical discussions.
Drive innovation within a fast-paced agile environment
Qualifications:
BS or MS in Computer Science, Engineering, or related field, or equivalent experience.
12+ years of hands-on experience with Big Data, Java (Hadoop, Hive, Spark, Scala, Python, Java, Sprint boot, GCP Cloud).
Experience being a people leader, coaching, mentoring, and guiding for highly talented technical teams
Proven experience hiring, retaining, and leading high-caliber engineering talent.
Experience managing software engineering teams designing and building software products in a fast-paced, complex and dynamic software development environment.
Experience with data pipelines, Airflow, Kafka, Git, Jenkins, and CI/CD pipelines.
Strong problem-solving skills and a proactive approach to continuous improvement.
Excellent communication skills and a collaborative mindset.
Familiarity with Agile & Scrum methodologies.
GCP Professional Data Engineer certification is a plus
Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Apply Now
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
Job Description:
The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.
We are looking for a highly skilled Senior Engineering Manager with experience in Big Data, GCP Cloud, Java, and Spark applications. As a key member of our Marketing Technology team, you will lead Segmentation, Targeting and Eligibility scrum teams, design, implement, and optimize data solutions to support our data-driven initiatives. As a Senior Engineering Manager, you will be responsible for driving the technology roadmap with emphasis on technical KPIs. As a people leader, you will aspire to create an inclusive environment, enabling colleagues in creating successful careers with emphasis to learning and having fun at the same time. You will foster technical ownership and enable engineers to think beyond to nurture innovation and to maximize their professional potential. Your ability to build relationships across the company and collaborate with cross-functional stakeholders in shaping the overall product and technical strategy is critical to success in this role.
Key Responsibilities:
Lead and work with a team of highly talented engineers to build and deliver product and technology roadmap.
Work closely with product owners to understand product and customer needs and enable the product vision for Segmentation, Targeting and Eligibility teams
Collaborate within and across business units to prioritize, plan, and execute the development schedule for major product releases.
Coach and develop talent, promoting a culture of inclusion, collaboration, and continuous team improvement through mentoring, feedback, and metrics.
Whiteboard and socialize changes and system designs in collaboration with architects, tech leads and team members
Manage co-located and remote engineering teams.
Manage Tech OKRs and strive to continuously improve the metrics month over month.
Recruit and hire best-in-class and diverse talent from the industry.
Influence up/down/across and evangelize modern data engineering principles.
Think outside the box and bring external engineering expertise/perspective.
Engage in 1-on-1 conversations with team members to provide mentorship and career development planning.
Define best practices and drive reengineering opportunities.
Participate in peer code reviews and technical discussions.
Drive innovation within a fast-paced agile environment
Qualifications:
BS or MS in Computer Science, Engineering, or related field, or equivalent experience.
12+ years of hands-on experience with Big Data, Java (Hadoop, Hive, Spark, Scala, Python, Java, Sprint boot, GCP Cloud).
Experience being a people leader, coaching, mentoring, and guiding for highly talented technical teams
Proven experience hiring, retaining, and leading high-caliber engineering talent.
Experience managing software engineering teams designing and building software products in a fast-paced, complex and dynamic software development environment.
Experience with data pipelines, Airflow, Kafka, Git, Jenkins, and CI/CD pipelines.
Strong problem-solving skills and a proactive approach to continuous improvement.
Excellent communication skills and a collaborative mindset.
Familiarity with Agile & Scrum methodologies.
GCP Professional Data Engineer certification is a plus
Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Apply Now