Senior Director, Thought Leader Liaison – West IMM

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.Job DescriptionJob DescriptionSenior Director, Thought Leader Liaison - Northeast Immunology – US IMMResponsibilities:The Thought Leader Liaison (TLL) is a field-based role responsible for thought leader engagement and peer-to-peer (P2P) education within Lilly’s portfolio of therapies in Immunology from prelaunch to commercialization, including line extensions. This role closely partners with the Immunology Customer Strategy Head Senior Director to develop and lead educational engagement strategies for Dermatologists, Allergists, Rheumatologists, Advanced Practice Providers (Nurse Practitioners and Physician Assistants), and Key Office Immunology staff (KOS) across a variety of indications including: pediatric and adult psoriasis, alopecia areata, atopic dermatitis and other possible indications. This role has both an internal as well as external facing component. Internally, this role requires strong cross-functional skills to partner with brand teams, medical, compliance, external vendors, and others in the development, implementation, and execution of the P2P and Congress strategy. Externally, this job includes interaction, coaching, development and support of contracted thought leaders (faculty and advisors) on a regular basis as well as at Immunology Congresses. All interactions must be consistent with commercial compliance, regulatory, and legal guidelines. Encompassing a variety of focus areas, it is vital the TLL has strong attention to detail and the ability to adeptly run many projects simultaneously. Responsibilities include:Commercial Thought Leader Engagement and Faculty Support (50%)Identification, development, and ongoing evaluation of 30-40 Dermatology, Allergy and Rheumatology Thought Leaders (TLs), including HCPs and Key Office Staff, within a specified geographic areaEvaluate, coach and support speakers by interacting with each faculty member within your region monthly: virtually and/or liveSkills set to optimize engagement, mentor and coach thought leaders concurrentlyStrong analytical skills and the ability to communicate complex information and analyses to a variety of scientific and non-scientific audiencesAnnual assessment of faculty size, including addition and removal of faculty members, ensuring Lilly has a diverse faculty to best meet the audience’s needsRespond quickly to faculty inquiries by providing relevant information (every so often faculty will contact TLLs before or after standard working hours)Responsible for annual brand and compliance training of all speakers including live training, virtual evening training and one-off training to ensure clinical aptitude and podium prowess of the faculty when delivering P2P educational and promotional contentPartner with Faculty Administration and Veeva Digital Engagements to handle speaker compensation capacity, annual speaker contracting and any possible speaker compliance violationsSupport cross-functional collaboration for thought leader engagement across Brand Teams, Payer, Medical, Global and Senior LeadershipRegularly attend key regional and national Immunology Congresses (on average of at least one congress a month/weekend to assess opportunities and evolve the Lilly brand strategy with HCP attendees, contracted faculty, Lilly teammates and Congress staff)Provide support for brand sponsored Product Theater(s) and disease state education at CongressesCreate association with state and national alliances within a defined region, including organized medical groups (e.g., Dermatology, Allergy supergroups)Coordinate TL engagements with Lilly Brand and Senior Leadership attendees at Congresses and 1:1 interaction to further our Next Generational Thought Leader Engagement PlanAttend competitor presentations and provide ideas and resources to the brand teams; collect and deliver effective feedback to the Centralized Congress Team to improve future executionEngagement and Brand Strategy Development (30%)Collect insights and provide input into the brand teams to create positive customer experiences that compliantly differentiate Lilly from the competition in the P2P and Congress channels. Work with the brand teams to develop the P2P content and key messages elements; provide input from an external perspective as part of the annual Customer Planning and Business Planning processesVirtually attend weekly brand meetings to provide feedback on marketplace developments, TL engagements, P2P implementation, and Congress execution.Support TL engagement and create requests for services (RFSs) for any brand-related needs (e.g., videos, national sales meeting presentations, training, creation of resources, etc.)Recommend and monitor key insights for each brand in coordination with Lilly Market ResearchCreative Content Development: Help develop complementary and innovative P2P educational strategies and initiatives for compliant promotional education (modalities of P2P, invitations, digital Congress needs, P2P surveys, etc.) by collaborating with cross functional partners including brand teams, medical, advocacy, and payerSales Force: Develop vision for the sales force with P2P educational initiatives and ensure compliant execution of tactics; provide P2P/Congress updates on district calls when requested. Create sales meeting workshop content aligned with the sales vision and goals.Create and gain appropriate approval for internal and contracted faculty/advisors communications (FCAP)Provide training to new and ongoing to experienced sales reps on P2P procedures and strategic use of programmingOversee logistics, introductions, and brand discussions by securing Thought Leaders for sales meetings or trainingsTraining/Operations Support (20%)Complete clinical product and disease state trainingComplete all required marketing, thought leader engagement and advising Internal Training Plans (ITPs), including Smart Start training for new marketers.Become proficient in important marketing internal systemsComplete annual Red Book TrainingProvide data analytics and tracking for districts on programming trends, budget allocation, and speaker utilization when requestedProvide communication with the sales force when necessaryMaintain relationship with agency/external vendor partner(s) along with day-to-day relationships with internal business partnersRisk Management: Responsible for understanding, implementing, and adhering to company policies, processes, and external obligationsBasic qualifications:Bachelor’s Degree7+ years of industry experience (Immunology strongly preferred, specialty or immunology sales experience required) with demonstrated leadership and customer-facing results as well as experience working with thought leadersQualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.Additional skills/preferences:Preferred advanced graduate degree (PhD, MPH, PharmD, etc.) in a health-related fieldPreferred advanced graduate degree in business (MBA)Consistent demonstration of the performance management leadership behaviors relevant to senior director role (e.g., previous sales leadership or marketing leadership experience)Prior Marketing or Thought Leader Liaison experienceExcellent verbal, written, and presentation communication skills; able to communicate clearly and succinctly with team members and thought leadersHigh clinical interest in sophisticated biologic discussionsStrong problem-solving skills: able to recognize problems before they become serious and take corrective actionExcellent self-management and organizational skills; able to handle workload and adjust prioritiesEffective teamwork skills; able to adapt to diverse interpersonal stylesPrior launch experienceExpertise with US affiliate marketing materials approval processesExperience with agencies / external partner vendorsResilience and ability to lead through uncertainty, white space, and consistently changing environmentInfluence with and without authority (one on one and group setting)Excellent verbal and written communication, presentation and leadership skills with validated ability to drive decision making and resolve conflicts with internal and external collaboratorsExperience translating key customer insights into key product requirementsKnowledge of external environmental trends and healthcare playersAbility to apply all Compliance Policies and Procedures and Good Promotional Practices in unstructured and fluid situationsUnderstanding of laws and regulations covering providers and payerAdditional information:Position requires approximately 30-50% domestic travel, including evening and weekend workLiaisons are required to live within specified region: West Coast Region (CA, OR, WA, HI)*Located near a hub airport is recommendedLilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is$154,500 - $248,600Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.#WeAreLilly

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