Senior Director, Site Reliability Engineering – Mobility

Remote Full-time
Job Description:
• Define the multi-year SRE roadmap, pivoting from reactive firefighting to proactive, automated platform health.
• Oversee infrastructure that supports millions of concurrent trips across diverse geographic regions.
• Own the end-to-end incident lifecycle.
• Deploy AI/ML models to analyze historical telemetry data.
• Partner with Product and Engineering VPs to balance innovation speed with reliability.
• Work closely with product and commercial partners to drive, prioritize, and work backwards from customer requirements.
• Drive effective monthly, weekly, and quarterly mechanisms to plan, execute, and audit workstreams.
• Optimize a massive global cloud footprint (AWS/GCP/Azure).
• Champion "Infrastructure as Code" (IaC) and self-service tooling.
• Establish a robust and clear engineering roadmap to maintain clarity and motivation for the engineering team.
• Establish measurement of metrics-driven dev productivity across Mobility SRE org.
• Present, influence, and communicate to the senior leadership team.

Requirements:
• BS/MS in Computer Science, Engineering, or equivalent practical experience.
• 12+ years in SRE, with at least 5 years in a senior leadership role (Director or above) managing managers.
• Proven track record of managing distributed systems at a "Hyper-scale" level (e.g., millions of requests per second).
• Expertise in rapid development and deployment using cloud computing platforms such as AWS or Azure.
• Deep understanding of Kubernetes, service mesh (Istio/Linkerd), edge computing, and global traffic management.
• Excellent leadership, team-building, and dynamic decision-making skills.
• Ability to deal with ambiguity and thrive in a fast-paced, dynamic environment.
• Excellent verbal and written communication skills.

Benefits:
• health, dental and vision insurances
• retirement savings plan
• paid time off
• health savings account
• flexible spending accounts
• life insurance
• disability insurance
• tuition reimbursement

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