Senior Director, People & Culture
Description:
• Leading and mentoring a high-performing HR Operations team that models our values in every interaction.
• Fostering a culture of accountability, service excellence, and continuous learning within HR.
• Designing and executing HR operational strategies that align with business goals and elevate team member experience.
• Ensuring compliance with federal, state, and local requirements – including those specific to minors – while maintaining HR policies and procedures that support a positive work environment.
• Streamlining payroll, benefits, and HRIS processes to deliver seamless, efficient service to every team member.
• Establishing and maintaining HR metrics and analytics that drive data-informed decisions, improve workforce planning, and boost operational efficiency.
• Ensuring the smooth execution of onboarding, training, and employee experience programs that enhance retention and workforce satisfaction – including managing the eNPS program and building a future rewards and recognition program.
• Staying ahead of HR technology trends and implementing solutions that enhance operations and the team member experience.
• Designing and executing a total rewards strategy that supports business goals, inspires performance, and reflects our commitment to serve big and give bigger.
• Partnering on the design of compensation programs including base pay, variable pay, equity, and incentives, ensuring competitiveness and fairness.
• Serving as the subject matter expert (SME) for LOA, Workers Comp, ADA, 401K, and Unemployment programs.
• Stepping in when needed to resolve employee relations matters, coach leaders, and support performance management – always protecting culture and trust.
Requirements:
• Bachelor’s degree in Human Resources, Business Administration, or related field; advanced degree preferred. Equivalent professional experience considered, with HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) highly preferred.
• 10+ years of experience in progressive HR roles, including at least 5 years in a senior leadership position overseeing HR Operations strategically.
• Proven success leading HR functions across multi-unit or large-scale organizations, ideally in entertainment, retail, restaurants, or hospitality.
• Expertise in HR operations including compliance, talent management, compensation, payroll, and organizational development.
• Deep knowledge of labor laws, HR best practices, and HR technology systems (HRIS) Workday experience preferred.
• Track record of building strategies that improve engagement and deliver business results.
• A high level of integrity, professionalism, and discretion in handling confidential matters.
• Exceptional leadership skills with the ability to guide teams, build trust, and foster collaboration.
• Clear and compelling communicator who adapts messages to diverse audiences.
• Analytical thinker that uses data to optimize HR processes and meet KPIs.
• Skilled problem-solver able to address complex operational and compliance challenges.
• Organized and adaptable leader able to thrive in fast-paced, growing environment, ensuring accuracy and compliance at every step.
Benefits:
• Competitive benefits package including medical, dental, and vision coverage
• 401k plan with company matching
• Eligibility for 401k is based on age and tenure requirements
Apply Now
Apply Now
• Leading and mentoring a high-performing HR Operations team that models our values in every interaction.
• Fostering a culture of accountability, service excellence, and continuous learning within HR.
• Designing and executing HR operational strategies that align with business goals and elevate team member experience.
• Ensuring compliance with federal, state, and local requirements – including those specific to minors – while maintaining HR policies and procedures that support a positive work environment.
• Streamlining payroll, benefits, and HRIS processes to deliver seamless, efficient service to every team member.
• Establishing and maintaining HR metrics and analytics that drive data-informed decisions, improve workforce planning, and boost operational efficiency.
• Ensuring the smooth execution of onboarding, training, and employee experience programs that enhance retention and workforce satisfaction – including managing the eNPS program and building a future rewards and recognition program.
• Staying ahead of HR technology trends and implementing solutions that enhance operations and the team member experience.
• Designing and executing a total rewards strategy that supports business goals, inspires performance, and reflects our commitment to serve big and give bigger.
• Partnering on the design of compensation programs including base pay, variable pay, equity, and incentives, ensuring competitiveness and fairness.
• Serving as the subject matter expert (SME) for LOA, Workers Comp, ADA, 401K, and Unemployment programs.
• Stepping in when needed to resolve employee relations matters, coach leaders, and support performance management – always protecting culture and trust.
Requirements:
• Bachelor’s degree in Human Resources, Business Administration, or related field; advanced degree preferred. Equivalent professional experience considered, with HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) highly preferred.
• 10+ years of experience in progressive HR roles, including at least 5 years in a senior leadership position overseeing HR Operations strategically.
• Proven success leading HR functions across multi-unit or large-scale organizations, ideally in entertainment, retail, restaurants, or hospitality.
• Expertise in HR operations including compliance, talent management, compensation, payroll, and organizational development.
• Deep knowledge of labor laws, HR best practices, and HR technology systems (HRIS) Workday experience preferred.
• Track record of building strategies that improve engagement and deliver business results.
• A high level of integrity, professionalism, and discretion in handling confidential matters.
• Exceptional leadership skills with the ability to guide teams, build trust, and foster collaboration.
• Clear and compelling communicator who adapts messages to diverse audiences.
• Analytical thinker that uses data to optimize HR processes and meet KPIs.
• Skilled problem-solver able to address complex operational and compliance challenges.
• Organized and adaptable leader able to thrive in fast-paced, growing environment, ensuring accuracy and compliance at every step.
Benefits:
• Competitive benefits package including medical, dental, and vision coverage
• 401k plan with company matching
• Eligibility for 401k is based on age and tenure requirements
Apply Now
Apply Now