Senior Director of Product Solutions

Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including workload migrations and modernization, cloud native application development, DevOps, data engineering, security and compliance, and everything in between.At Caylent, our people always come first. We are a global company and operate fully remote with employees in Canada, the United States, and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!The MissionThe Sr. Director, Product Solutions will be a key strategic role in shaping Caylent's product solutions approach, capabilities, and execution. This position will establish asset-backed frameworks and methodologies that enable our teams to deliver high-quality, AI-infused products across our client base. The role bridges sales and delivery, ensuring solutions are both compelling to prospects and executable by our delivery teams.Reporting Structure: Reports directly to the VP of SolutionsOur two strategic imperatives for 2025 are both significantly impacted by this role:Scale our ability to execute in larger enterprise accountsInfuse AI into all solutions ahead of market/competitionYour AssignmentProduct Engineering LeadershipEstablish rigorous product engineering practices that ensure solutions move beyond prototyping to production-ready implementationsCreate frameworks for rigorous work breakdown, estimation, and quality management specific to product developmentImplement consistent tracking mechanisms for product engineering team performanceDrive adoption of advanced development methodologies such as A/B testing and Generative AI code generationSolutions Development & ManagementEstablish processes for building, documenting, and maintaining solution assetsCreate an evolving portfolio of solutions with supporting collateralDevelop capability to rapidly create tailored solutions for competitive situationsBuild differentiated approaches for SMB vs. enterprise solution developmentAWS Alignment & LeverageDevelop process for continually aligning solutions portfolio with AWS roadmapCreate vertical-specific solution overlays on AWS technology foundationsBuild frameworks that translate AWS services into business solutions clients can understandMaintaining relationships with AWS product and go to market teamsAlign Caylent’s value proposition with AWSAI Integration & ProductizationDevelop methodologies for AI productization and scalingCreate frameworks for AI integration into traditional solution areasBuild capabilities for ensuring AI solutions reach production environmentsExecution & Implementation FocusDevelop methodologies that enable delivery teams to implement solutions effectivelyCreate tools and frameworks that support solution delivery at scaleEstablish mechanisms to develop and scale the delivery team's capabilitiesPartner with delivery practice leaders to ensure solution executabilitySupplement solution leaders in go to market and delivery support tasks while developing their capabilitiesSkills & CompetenciesStrategic thinking and planning. Able to see trends and build roadmaps to meet them.Enough knowledge of product design and management concepts and best practices to effectively interact with others.Ability to drive change via influence rather than mandate.Strong business acumen and ability to define the value proposition of a solutionExcellent communication and presentation skills. Able to succinctly articulate value propositions.Technical depth sufficient to understand solution components and guide teams to mature solutionsImpact & Success Metric CategoriesIncreases in solution attachment rate to sold projectsDevelopment of reusable solution assets that accelerate sales cyclesIncreased win rates in competitive situations involving prioritized solutionsGrowth in AI-enabled solution deliveryImproved transition from sales to deliveryScaling of solution delivery capabilities across the organizationClient satisfaction with project outcomes when leveraging defined solutionsYour QualificationsExperience: 10+ years in product engineering roles, with a proven track record in technology services delivery prior to moving into leadership roles defining common approaches across teams.AWS & AI Expertise: Strong experience with AWS technologies and services, along with practical application of AI in business solutions.Product Management Acumen: Deep understanding of product management methodologies and best practices, including scaling solutions across diverse client scenarios.Does not have to be a product manager or designer, but can very easily converse with them.Strategic & Influential Leadership: Ability to identify trends, think strategically to build roadmaps that capture them, and drive change through influence.Business & Technical Depth: Strong business acumen to define solution value propositions, coupled with sufficient technical depth to guide solution maturity.Clarity through Communication: the ability to distill complex concepts into easy-to-understand presentations.Preferred QualificationsExperience in both high-touch enterprise and high-volume commercial contextsExperience running a Generative AI product (or significant set of features) in productionBackground in vertical-specific solution development (ideally in collaboration with other industry experts)Previous experience at a consultancy with a similar business modelTrack record of building internal capabilities and methodologiesExperience with formal partnerships such as AWSBenefitsPay in USD100% remote workGenerous holidays and flexible PTOCompetitive phantom equityPaid for exams and certificationsPeer bonus awardsState of the art laptop and toolsEquipment & Office StipendIndividual professional development planAnnual stipend for Learning and DevelopmentWork with an amazing worldwide team and in an incredible corporate cultureThis role may require up to 25% travel, depending on business needs.Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at [email protected] posted on Himalayas

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