Senior Director of Operations, Real World Late Phase

Job Description: • Providing overall leadership and strategic direction to Project teams. • Subject matter expert for operations strategies • Serve as SME, translates and executes strategies as defined by clients and leadership. • Works with leadership to develop strategy for area of responsibility. • Develops operations strategies from deep understanding of broad client strategic needs representing RWLP within large accounts • Ensuring cost-effective integrated solutions are presented consultatively to our clients to successfully address their peri- and post-approval evidentiary needs • Accountable for ensuring delivery of one or more books of work from RWLP-managed account(s) • Works with assigned clients to identify their RWE needs and ensure that these are understood and acted upon directly through the RWLP BU or through collaboration with other BUs • Leads discussion with clients, to articulate and position RWLP business unit operational processes, peri- and post-approval research standards. • Maintains senior management-level relationships with clients via routine meetings (e.g., 1:1’s with counterparts) • Provides oversight to project management teams in driving management of financial aspects of assigned projects to ensure adherence to the whole financial process flow • Enable a culture of proactive risk identification and mitigation, rapid issue resolution, a sense of urgency, customer satisfaction and stakeholder collaboration. Requirements: • Bachelor’s degree in life sciences or equivalent (e.g., BSc, BS) • Advanced / Professional degree in life sciences or business management preferred (e.g., MSc, MPH, PhD, MD, MBA) • At least six (6) years - Eight (8) years managing studies. • At least six (6) - eight (8) years RWLP experience • Previous Real World Late Phase CRO/pharma experience in peri- and post-approval research, with increasing levels of positional responsibility and portfolio/client/account complexity • Proven ability to work independently across multiple accounts • navigates complex Stakeholder structures (internal and external) • proactive problem solving for portfolio delivery and financial impact mitigation plans • Virtual/decentralized study experience preferred • Prior cross-functional project management experience within the CRO/Pharma industry is required • A track record for successful management and delivery of client portfolios • Direct experience with account / client (vendor) management, including RFP/proposal development, Bid Defenses, Capabilities presentations • Strong knowledge of the end-to-end life product cycle development process • Solid business and financial acumen, including experience with contractual negotiations • Demonstrated ability to drive strategic operations decisions involving multiple stakeholders • Global and diversity-oriented people management experience including line management and matrix management. • Flexibility, with the ability to handle multiple tasks to meet deadlines delivering high quality work in a dynamic, rapidly changing environment. • Strong interpersonal and communications skills as well as a proven team-oriented approach. • Strong working knowledge of real-world operational and regulatory requirements • Proficiency in virtual communications and Microsoft Office Suite (Word, Excel, and PowerPoint) • Excellent written and spoken English. Benefits: • career development and progression • supportive and engaged line management • technical and therapeutic area training • peer recognition and total rewards program Apply tot his job