Senior Data Product Management Consultant - Contact Center Data...

About this role: Wells Fargo is seeking a Senior Data Product Management Consultant in Business Planning and Transformation as a part of the Chief Operating Office Operations. This position will report into the contact center data, reporting, and analytics product and be responsible as a product owner of a new Google Cloud Platform agile scrum team that will design, build, deploy and help manage operations and contact center data in this new product. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: Lead or participate in moderately complex data product initiatives and deliverables and contribute to large-scale planning related to driving data enablement and capabilities across multiple platforms and utilities Review and analyze moderately complex data product challenges that require an in-depth evaluation of variable factors to drive data enablement strategies and roadmaps Independently resolve moderately complex data product... issues and lead team to meet data product deliverables while leveraging solid understanding of data, analytics, and integration needs of line of business partners that impact prioritization, roadmap, and architecture design Collaborate and consult with peers, colleagues, and mid-level managers to ensure data product solutions are built for optimal performance and design analytics applications across multiple platforms, resolve data product issues, and achieve goals; may lead projects, teams or serve as a mentor for lower-level staff Provide input on new use case intake, prioritization, product roadmap definition, and other critical business processes Manage moderately complex datasets continuously focusing on the consumers of the data and their business needs, while adhering to set data governance and standards Create and maintain data product roadmaps and documentation throughout the data product life cycle with detailed specifications, requirements, and flows for data capabilities Serve as a liaison between data management, product teams, data engineering, and architecture teams throughout the data product life cycle Required Qualifications: 4 years of data product or data management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience as a product owner of data applications or assets Experience with large enterprise data initiatives Contact center business or technology experience Experience implementing or utilizing big data and/or cloud-based data environments (Hadoop, GCP, AWS, Azure, etc.) Experience in Jira, or other agile workflow tools Job Expectations: Ability to travel up to 10% of the time This position is not eligible for Visa sponsorship Posting Locations: 401 S Tryon St, Charlotte, North Carolina 1801 Park View Dr. Shoreview, Minnesota 7711 Plantation Rd, Roanoke, Virginia 4101 Wiseman Blvd, San Antonio, Texas 4975 Preston Park Blvd, Plano, Texas Required location(s) listed above. Relocation assistance is not available for this position. Posting End Date: 5 Jul 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune's 2023 rankings of America's largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions

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