Senior Change Management Analyst

Job Description: • The Senior Change Management Analyst plays a pivotal role in NetImpact’s objective to establish a modular, interoperable, and scalable system that supports the client’s vision for a flexible, service-oriented architecture—capable of enhancing safety, efficiency, and adaptability in a complex, multi-domain environment. • This role involves coordinating system change activities, ensuring safe, well-communicated transitions that minimize risk to traffic operations. • The Senior Analyst collaborates with executive leadership, stakeholders, and cross-functional teams to ensure effective change implementation. • Responsibilities: Lead efforts to analyze data sources, identify the best sources for stakeholder information, and establish and maintain relationships with key points of contact • Develop relationships with stakeholders and has a working knowledge of the organization's business operations, objectives , and industry context to align change initiatives with strategic goals • Analyze the impact of proposed changes on various aspects of the organization, including processes, systems, culture, and people • Execute a plan to collect and update stakeholder information, establish mechanisms to collect feedback for ensuring ongoing data accuracy and relevance, and adjust plan for effective change management strategy • Coordinate with the client and other Organizational Change Management (OCM) representatives to ensure stakeholder information is consistently reviewed and updated • Assist in articulating requirements for the Stakeholder Management Tool to aligns with the needs of the stakeholders • Support the development, testing, and training activities related to the stakeholder management tool and coordinate with training specialist to develop training objectives in meeting OCM needs • Support OCM process and oversee development of OCM plans and other project deliverables: roadmap, communications plan, training plan, strategy, etc. • Helps to identify and support key performance indicators (KPIs) and metrics to measure the success of the change initiative • Tracks progress and provide regular reports to leadership and stakeholders • Supports pre / post-implementation surveys and the data collection, analysis, and reporting of results • Ensure tool compliance with Government data categorization and protection standards • Apply OCM theories and models (e.g., Prosci , ADKAR, Kotter's 8-Step Model, Lewin's Change Management Model) to develop and implement OCM assessments and strategies • Work with training specialists to define training objectives and support the delivery of tailored training programs for stakeholders Requirements: • Required Bachelor’s degree with at least 8 years of experience in organizational change management, consulting, or related fields, with a proven track record of leading large-scale change initiatives • Strong written and verbal communication skills to convey the purpose and benefits of change, as well as to engage and influence stakeholders effectively • Understanding of OCM theories and models (e.g., Prosci , ADKAR, Kotter's 8-step Model, Lewin's Change Management Model) • Experience in collecting and analyzing stakeholder feedback, identifying trends, and making recommendations to refine OCM strategies. • Understands human behavior, motivation, and group dynamics in the context of change • Understands stakeholders needs, concerns, and influence within their organization • Excellent communication skills, written and verbal • Excellent organization skills • Preferred Experience with digital tools for managing stakeholder information, providing reports, and creating dashboards • Eligible candidates with federal experience are prioritized • Experience with using ServiceNow • Advanced change management certifications (e.g., Prosci Change Management Advanced Practitioner) is a plus. • Prosci Certified Change Practitioner, Program Management Professional ( PgMP ), or equivalent certifications is a plus. Previous Federal Consulting Experience Benefits: • Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team • Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required • Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays • Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!) • Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications! • Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024! • Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more! 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