Senior Business Analyst/Growth Manager

About LendableLendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We're building one of the world’s leading fintech companies and are off to a strong start:One of the UK’s newest unicorns with a team of just over 500 peopleAmong the fastest-growing tech companies in the UKProfitable since 2017Backed by top investors including Balderton Capital and Goldman SachsLoved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.Join us if you want toTake ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quoBuild the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy liftingTeam ObjectivesResponsible for growing the credit card program, delivering more volume through price comparison sites and direct mail - profitably and responsibly.The team asks ‘where are new customers?’, ‘what can I improve with my current channels’ conversion?’, ‘what are competitors doing on marketplaces?’, ‘Am I risking negative selection?’, and ‘what is the next innovation to develop in our product segment?’.Personal ObjectivesManage analytics of credit card acquisition funnels; optimising them for volume, cost and credit quality. (marketing analysis)Deeply understand credit card site ranking algorithms, and feed those insights into the pricing, credit and senior team. (marketing & credit analysis)Work with product and credit functions to deliver recommendations in the journeys you are monitoring. (product analysis)Combine quantitative and qualitative judgements to triage growth ideas and strategies; finding and researching the key levers for growth internally or via partners, and forming a view of how to measure and capture more of the total addressable market. (strategy)What we're looking forRecent role directly handling and analysing data to create business insights including day to day use of SQLCommercial experience growing and/or launching product lines hands onExperience in financial services and/or online comparison site businessesRelentless curiosity and questioner of the status quoSees the wood from the treesWashington DC/Maryland/Virginia basedVery clear communicatorBonus: experience in credit cards, loans, car finance or mortgagesBonus: experience working in the credit card affiliate and price comparison site spaceWhat does good look like in 6 months time?Catch every breakage in funnels (spec, build and maintain alerting + be looking at the data daily, change what we look at)Identify and assess new acquisition channels for scale and profitabilityAttribute all funnel changes (combine knowledge of ranking algorithm function with realised performance)Generate high quality MI for management to understand the health of our acquisition funnels (understand senior mgmt needs and communicate well)Help form the view of how we grow into our TAM with confidenceIdentify opportunities for >10% improvements to enquiry-to-sale rate (self motivate to find opportunities and pitch them internally with robust analytical backing)Triage partner initiatives and decide which to take forward (create models to represent business opportunities to understand which bets to take)Interview process Screening call with talent team Interactive case study with team members Interview with Head of Product (US Cards) and Growth Analytics ManagerInterview with CMO and MD (US Cards)Life at LendableThe opportunity to scale up one of the world’s most successful fintech companies.Best-in-class compensation, including equity.You can work from home every Monday and Friday if you wish - on the other days, those based in the UK come together IRL at our Shoreditch office in London to be together, build and exchange ideas. Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday.We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insuranceWe're an equal-opportunity employer and are looking to make Lendable the most inclusive and open workspace in LondonCheck out our blog!Originally posted on Himalayas

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