Senior Associate, Finance & Strategy - Consumer Finance
About the Team The Finance & Strategy team accelerates the growth of our business by implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability, and defensibility of our business model. We're looking for people who can model the future, and collaborate to help carry projects from conception through execution. About the Role We’re looking for a Sr. Associate to join our high-performing Consumer Finance team, with a dedicated focus on promotions and retention marketing. In this role, you'll partner closely with teams across DoorDash—including Marketing, Strategy & Operations, and Product—to ensure we’re investing in the right promotional levers to drive customer engagement, retention, and long-term value. You’ll build and manage models that help us track, forecast, and optimize promotional spend, with a strong emphasis on incrementality, efficiency, and customer behavior trends. This is a high-impact role that will enable you to shape the strategy behind our retention efforts by identifying key investment opportunities and quantifying their potential impact. The ideal candidate brings strong analytical and communication skills, a deep interest for understanding customer behavior, and the ability to turn data into actionable insights. You’ll play a critical role in influencing data-driven decisions, becoming a trusted partner to cross-functional teams, and driving performance through smart, efficient promotions. You're excited about this opportunity because you will… • Partner cross-functionally with Marketing, Strategy & Operations, Product, and Analytics teams to improve customer retention and optimize marketing efficiency. • Drive strategic decision-making in a fast-paced, evolving environment by leveraging data to enhance visibility into customer performance and surface new business opportunities. • Identify and size key risks and opportunities across the business, providing actionable insights to inform investment decisions. • Collaborate with Accounting and Corporate Finance to analyze and explain month-end variances, supporting accurate and timely financial close reporting. • Lead and support high-impact initiatives aimed at improving, automating, and scaling forecasting, reporting tools, and operational processes. We're excited about you because… • 3-5 years of strategic finance, corporate finance, or investment banking experience at a high-growth technology startup or well-established company • Experience working on projects that require cross-functional collaboration and ability to influence partners at all levels within an organization • Advanced Excel & financial modeling skills. Able to build robust financial models used by teams throughout the company, and to size opportunities and build business cases for pursuing new initiatives • Strong communication skills, both written and verbal • Basic SQL proficiency (or willingness to learn). Able to manipulate large data sets, uncover hidden insights in our data, and meaningfully improve our understanding of our business through this process Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Apply tot his job