Senior Application Support Engineer - Remote Opportunity

Remote Full-time
Join Our Team of Innovators and Shape the Future of Application Support
We're seeking a highly skilled and experienced Senior Application Support Engineer to join our remote team at Workwarp. As a key member of our team, you will play a critical role in supporting our app, leveraging your expertise in PagerDuty administration, distributed systems, Kubernetes, and Datadog.
In this challenging and rewarding role, you will utilize your exceptional technical skills, attention to detail, and problem-solving abilities to troubleshoot issues, optimize technical account configurations, and implement automation for incident management. If you're a motivated and talented professional looking to make a real impact, we encourage you to apply.

Key Responsibilities:

Provide expert application support and troubleshoot complex issues in distributed systems
Update and optimize technical account configurations for maximum efficiency
Implement automation for incident management, user, team, and escalation policy configurations
Set up team integrations for on-call notifications in Slack and/or email
Ensure alignment of services and tags with organizational goals

Requirements:

At least 3 years of experience in Application Support
Expert knowledge and experience in PagerDuty administration
Ability to troubleshoot in distributed systems
Familiarity with Kubernetes and Datadog
Experience in setting up team integrations for on-call notifications in Slack and/or email
Experience in automation for incident management, user, team, and escalation policy configurations
B2 English level

Nice to Have:

Business and technical services taxonomy for business and organizational alignment

What We Offer:

International projects with top brands
Collaboration with global teams of highly skilled, diverse peers
Comprehensive healthcare benefits
Employee financial programs
Paid time off and sick leave
Upskilling, reskilling, and certification courses
Unlimited access to the LinkedIn Learning library and 22,000 courses
Global career opportunities
Volunteer and community involvement opportunities
EPAM Employee Groups
Award-winning culture recognized by Glassdoor, Newsweek, and LinkedIn

Ready to Take the Next Step in Your Career?
Don't miss out on this exciting opportunity to join our team of innovators. Apply now and take the first step towards a rewarding and challenging career as a Senior Application Support Engineer.
Apply Now

Apply Now

Apply Now

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