Senior Analyst Clinical Services - Work at Home

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Sr. Business Analyst supports UM Clinical Operations by making data accessible and actionable for teams and stakeholders.. This role involves creating reports and tools that help guide decision-making and identify opportunities for improvement. Collaboration with cross-functional teams is key to understanding business needs and delivering data-driven solutions. • Conducts in-depth analysis of program data, metrics, and performance indicators by identifying trends, patterns, and insights to assess program effectiveness, efficiency, and impact. • Create reports and tools that help guide decision-making and identify opportunities for improvement. • Analyze data to inform process improvements • Develops and maintains data reporting systems and dashboards to monitor key performance indicators (KPIs) related to clinical services, such as patient outcomes, quality of care, and operational efficiency. • Implements performance monitoring systems to track and evaluate the effectiveness of clinical services. • Analyzes opportunities of areas of concern and recommends corrective actions for team advancement and development. • Support program implementations as needed Required Qualifications - Not looking for IT professionals • Proven experience in building and maintaining business dashboards to support operational and strategic decision-making. • Strong analytical skills with the ability to interpret business data, generate reports, and track day-to-day performance metrics. • Proficiency in managing internal reporting processes and creating clear, visually engaging presentations for stakeholders. • Familiarity with QuickBase or similar low-code platforms is highly desirable. • Understanding of internal programs and processes is a plus, but not required. • This role is focused on business support rather than technical system development; candidates should have a business-oriented mindset rather than a purely IT or software engineering background. • Excellent verbal, written communication skills • Proficiency with MS Excel, Power Point, QuickBase • 3-5 years inproject management, process improvement, and cross-functional collaboration. • 3-5 years experience withdata analytics toolsand business intelligence platforms • Experience with creating documentation that translates business needs into technical requirementsand vice versa. Preferred Qualifications • Able to create new reporting. Envisions, codes and implements data and report automation tools and processes to improve reporting efficiency and accuracy. • Familiarity withMedicare and Medicaid regulations. Education • Bachelor's degree preferred • Certification in PMP preferred Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $46,988.00 - $112,200.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit We anticipate the application window for this opening will close on: 12/12/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Apply tot his job