Seasonal Sales Quality Audit Representative Jobs in USA, Remote | Rose International Job
CLIENT JOB ID: 109616Education:• High School Diploma/GED (or higher)Required Qualifications:• Experience in a fast-paced office environment• Quality Audit experience • Attention to detail• Ability to work independentlyPreferred Qualifications:• Experience in customer service call auditing, preferably in health care• Bilingual in English/SpanishThis is a telecommute position, where you will work from home and be required to have a quiet workspace with a locked door to protect customer information.Responsibilities:• Demonstrate understanding of applicable Quality guidelines• Conducts audits and provides feedback to reduce compliance risk• Ensure appropriate usage of available resources by agents to respond to callers (e.g. scripts, etc.)• Adhere to established Quality processes, procedures, requirements, and guidelines• Meet minimal production requirements• Meet minimal accuracy requirements**Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
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