Scheduler/Customer Service Rep (in-person)

Remote Full-time
Scheduler / Customer Service Representative

Company: Protection Termite Control
Location: On-site – 7155 W Campo Bello Dr, Suite B160, Glendale, AZ 85308
Start Date: Saturday, June 7th

Why Join Us?

Protection Termite Control is a small, family-owned Christian business serving the entire valley with pest and termite control services. We are looking for a full-time Scheduler/Customer Service Representative who is detail-oriented, reliable, and eager to grow with our team.

Compensation & Benefits:
β€’ Base pay + overtime opportunities
β€’ 401(k) with company match
β€’ Paid Time Off (PTO)
β€’ Life Insurance
β€’ Short-Term Disability
β€’ Accident Insurance
β€’ Vision & Dental coverage
β€’ Company-provided training
β€’ Overtime pay after 40 hours
β€’ Direct deposit available

Schedule:
β€’ Monday – Friday: 8:00 AM – 5:00 PM (on-site)
β€’ Weekends: Required on a rotating basis (remote after training)
β€’ **Weekend shifts are a maximum of 3 hours total

What You’ll Do:

As a Scheduler/Customer Service Representative, you will:
βœ… Handle incoming phone calls and emails, assisting clients until their concerns are resolved
βœ… Perform data entry with high accuracy (an eye for detail is a must!)
βœ… Schedule technicians throughout the valley (knowledge of the Phoenix area is helpful)
βœ… Ensure all technician schedules are ready for the next day
βœ… Maintain strong attendance and reliability as part of our small, dedicated team

What We’re Looking For:

βœ… Experience: Minimum of 1 year in an office or customer service setting
βœ… Knowledge of the greater Phoenix area (preferred)
βœ… Self-motivated and able to set and meet goals independently
βœ… Strong attention to detail and accuracy in data entry
βœ… Typing speed of at least 40 WPM with 90-100% accuracy (typing test required)
βœ… Tech-savvyβ€”must navigate multiple programs, windows, and browser tabs with ease
βœ… Reliable and consistent attendance
βœ… Ability to work independently and as part of a team
βœ… Bilingual in Spanish & English (preferred, but not required)
βœ… Reliable transportation
βœ… Must pass a background check in accordance with local laws/regulations

About Us:

Protection Termite Control is a family-owned and operated business specializing in general pest and termite control. We value teamwork, reliability, and a commitment to providing excellent service. We’re looking for someone with leadership potential, a sales mindset, and a desire to grow with our company.

Located near Arrowhead Mall in Glendale, AZ

Ready to apply? We’d love to hear from you!

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:
β€’ 401(k)
β€’ 401(k) matching
β€’ Dental insurance
β€’ Employee assistance program
β€’ Employee discount
β€’ Life insurance
β€’ Paid time off
β€’ Vision insurance

Schedule:
β€’ 8 hour shift
β€’ Monday to Friday
β€’ Weekends as needed

Work Location: In person

Apply Now

Apply Now

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