Scaled Abuse Analyst/ YouTube Trust and Safety

Remote Full-time
Scaled Abuse Analyst, YouTube Trust and Safety
Mid
...
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

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Minimum Qualifications:
• Bachelor's degree or equivalent practical experience.
• 3 years of experience in data analysis using SQL to identify trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
• 3 years of experience managing projects and defining project scope, goals, and deliverables.
Preferred Qualifications:
• 5 years of experience with one or more of the following languages: SQL, R, Python, or C++.
• 5 years of experience with machine learning systems.
• Excellent written and verbal communication skills.
About the Job

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As a Scaled Abuse Analyst, you will analyze large-scale data and scaled systems of review. You will be a contributor to the strategy for reducing network controversies on YouTube. This role may require on-call work at weekends on a rotational basis. You may also be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube’s Community Guidelines.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process.
Responsibilities
• Apply advanced statistical methods to large complex data sets to understand the impact of abuse on the YouTube ecosystem. Contribute to the strategy and development of new workflows against additional known vectors of abuse.
• Learn complex and technical concepts, systems, and deliver meaningful results using them. Communicate highly technical results and methods clearly.
• Maintain, foster, and promote quality by providing regular feedback metrics to the Global team. Manage technological solutions for streamlining quality assurance and produce scalable training solutions to emergent workflows.
• Perform fraud and spam investigations using various data sources, identify product vulnerabilities, and drive anti-abuse experiments to prevent abuse. Work with engineers and interact cross-functionally with stakeholders to improve workflows via process improvements, automation, and anti-abuse system creation.
• Develop high-quality training materials, create consensus, and maintain communication for YouTube Scaled Abuse with business stakeholders.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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