SAP – Ticketing Support; AR
Position: SAP – Ticketing Support (AR / ... Job Opening: SAP – Ticketing Support (AR / AP) Location: Remote (Post in-office test & onboarding) Company: Inner Circle Softech Pvt. Ltd. Vacancies: 3 Support Mode: Chat-Based Only (No Phone Calls) About Inner Circle Softech Pvt. Ltd.: Inner Circle Softech Pvt. Ltd. is a leading SAP support and consulting company offering remote, expert-level assistance to clients around the globe. We specialize in SAP OSS ticket resolution — 100% chat-based — using only SAP-authorized tools and documentation. Position Summary: We are looking to hire 3 experienced SAP consultants specializing in Accounts Receivable (AR) and Accounts Payable (AP) to join our global remote support team. You’ll handle tickets via the SAP OSS Ticketing Platform, responding to client queries through chat only. Key Responsibilities: Provide SAP support for AR (Accounts Receivable) and AP (Accounts Payable) modules through SAP’s chat-based Ticketing Tool. Analyze and resolve customer issues using SAP Notes, KBAs, and official SAP documentation. Ensure clear, concise, and timely responses to clients via written chat. Track and close tickets in accordance with internal SLAs and best practices. Requirements: Hands-on experience in SAP FI – AR / AP processes, including invoicing, payment processing, dunning, vendor/customer master data, and reconciliations. Minimum 1–2 years of SAP support or consulting experience preferred. Strong written communication skills in English. Ability to troubleshoot and resolve issues independently using SAP-authorized resources. Hiring Process: All applicants must attend an in-office skill test. Only those who pass the test will proceed to onboarding. Onboarding is conducted at our office, after which ticket handling will be remote. Why Work With Us? Work from home after onboarding. Strictly chat-based support — no phone part of a global SAP support environment. Opportunities to expand into broader SAP Finance roles over time Role and Responsibilities • Provide SAP support for AR (Accounts Receivable) and AP (Accounts Payable) modules through SAP’s chat-based Ticketing Tool. Analyze and resolve customer issues using SAP Notes, KBAs, and official SAP documentation. Ensure clear, concise, and timely responses to clients via written chat. Track and close tickets in accordance with internal SLAs and best practices. #J-18808-Ljbffr Apply tot his job