Salesforce Technical Analyst
Job Summary:
We are seeking a results-driven Salesforce Technical Analyst to join our Sales Operations team. The ideal candidate will be responsible for supporting daily operations, user requests, and minor configuration/enhancement work on the Salesforce platform. This role bridges business needs and technical solutions, ensuring the Salesforce environment evolves with our growing sales organization.
Key Responsibilities:
ā¢ Serve as the first point of contact for Salesforce-related issues, requests, and enhancements for the Sales Operations team
ā¢ Maintain data integrity across accounts, opportunities, contacts, and lead records
ā¢ Build and modify reports and dashboards to provide actionable insights to sales leadership
ā¢ Assist in the implementation of new Salesforce features and functionalities, including minor declarative configuration (e.g., flows, validation rules, page layouts)
ā¢ Collaborate with cross-functional teams (Marketing, Customer Success, IT) to improve business processes and system efficiency
ā¢ Support training and documentation for Salesforce users
ā¢ Manage basic admin tasks such as user provisioning, role/profile maintenance, and permission sets
ā¢ Participate in UAT and post-deployment support for larger enhancement or integration projects
Required Qualifications:
ā¢ 10+ years of hands-on Salesforce experience, preferably in a Sales Ops or CRM Analyst role
ā¢ Salesforce Administrator certification preferred
ā¢ Strong understanding of Salesforce Sales Cloud and its core objects
ā¢ Experience with declarative tools such as Flows, Reports, and Dashboards
ā¢ Familiarity with lead management, pipeline tracking, and sales performance metrics
ā¢ Excellent problem-solving skills and attention to detail
ā¢ Strong communication skills and ability to work with non-technical stakeholders
Preferred Qualifications:
ā¢ Experience supporting enhancements or feature rollouts on Salesforce
ā¢ Familiarity with Agile/Scrum processes and ticketing tools (e.g., JIRA)
Job Type: Contract
Schedule:
ā¢ 8 hour shift
Application Question(s):
ā¢ Are you comfortable working on W2?
ā¢ Are you legally authorized to work in the United States, US Citizen/Green Card Holder?
ā¢ Are you willing to work on a 2 years contract?
ā¢ How many years of experience do you have with declarative tools such as Flows, Reports, and Dashboards?
ā¢ Do you have experience with lead management, pipeline tracking, and sales performance metrics?
ā¢ Do you have experience supporting enhancements or feature roll outs on Salesforce?
ā¢ Are you familiar with Agile/Scrum processes and ticketing tools?
ā¢ Are you familiar with ticketing tools?
ā¢ How many years of experience do you have with Salesforce-related issues, requests, and enhancements?
Experience:
ā¢ Salesforce hands-on: 10 years (Required)
ā¢ Salesforce Sales Cloud: 10 years (Required)
ā¢ Sales Ops or CRM Analyst : 10 years (Required)
Work Location: Remote
Apply Now
We are seeking a results-driven Salesforce Technical Analyst to join our Sales Operations team. The ideal candidate will be responsible for supporting daily operations, user requests, and minor configuration/enhancement work on the Salesforce platform. This role bridges business needs and technical solutions, ensuring the Salesforce environment evolves with our growing sales organization.
Key Responsibilities:
ā¢ Serve as the first point of contact for Salesforce-related issues, requests, and enhancements for the Sales Operations team
ā¢ Maintain data integrity across accounts, opportunities, contacts, and lead records
ā¢ Build and modify reports and dashboards to provide actionable insights to sales leadership
ā¢ Assist in the implementation of new Salesforce features and functionalities, including minor declarative configuration (e.g., flows, validation rules, page layouts)
ā¢ Collaborate with cross-functional teams (Marketing, Customer Success, IT) to improve business processes and system efficiency
ā¢ Support training and documentation for Salesforce users
ā¢ Manage basic admin tasks such as user provisioning, role/profile maintenance, and permission sets
ā¢ Participate in UAT and post-deployment support for larger enhancement or integration projects
Required Qualifications:
ā¢ 10+ years of hands-on Salesforce experience, preferably in a Sales Ops or CRM Analyst role
ā¢ Salesforce Administrator certification preferred
ā¢ Strong understanding of Salesforce Sales Cloud and its core objects
ā¢ Experience with declarative tools such as Flows, Reports, and Dashboards
ā¢ Familiarity with lead management, pipeline tracking, and sales performance metrics
ā¢ Excellent problem-solving skills and attention to detail
ā¢ Strong communication skills and ability to work with non-technical stakeholders
Preferred Qualifications:
ā¢ Experience supporting enhancements or feature rollouts on Salesforce
ā¢ Familiarity with Agile/Scrum processes and ticketing tools (e.g., JIRA)
Job Type: Contract
Schedule:
ā¢ 8 hour shift
Application Question(s):
ā¢ Are you comfortable working on W2?
ā¢ Are you legally authorized to work in the United States, US Citizen/Green Card Holder?
ā¢ Are you willing to work on a 2 years contract?
ā¢ How many years of experience do you have with declarative tools such as Flows, Reports, and Dashboards?
ā¢ Do you have experience with lead management, pipeline tracking, and sales performance metrics?
ā¢ Do you have experience supporting enhancements or feature roll outs on Salesforce?
ā¢ Are you familiar with Agile/Scrum processes and ticketing tools?
ā¢ Are you familiar with ticketing tools?
ā¢ How many years of experience do you have with Salesforce-related issues, requests, and enhancements?
Experience:
ā¢ Salesforce hands-on: 10 years (Required)
ā¢ Salesforce Sales Cloud: 10 years (Required)
ā¢ Sales Ops or CRM Analyst : 10 years (Required)
Work Location: Remote
Apply Now