Salesforce Solution Architect, Systems & Tools (Public Sector)
Required
- Resident of the United States
- Currently live in the United States
- Bachelor's Degree
Responsibilities
- Perform administration duties on a suite of existing applications and tools, including project management, data management, scheduling, methodology, and reporting.
- Manage project scope and schedule definition and execution.
- Able to effectively communicate status, accomplishments, and roadblocks to a dynamic global team.
- Analyze Salesforce data and generate reports.
- Assist in the creation of custom tools and applications.
- Advocate for Services Sales and Delivery requirements on enterprise wide projects, features & enhancements.
- Own the creation, documentation, validation, communication and upkeep of business requirements and their supporting use cases.
- Set priorities, open cases with developers and guide them through deployment.
- Partner with Subject Matter Experts, Business Architects, and Product Owners to develop requirements, review solutions and designs, and build enablement and test scripts.
- General support on additional administrative or operational tasks.
Required Experience
- Relevant practical experience in systems administration or business analysis
- Advanced understanding of cloud computing, solutions, and the Salesforce product family
- Strong professional communication (written and verbal), organizational, analytical and problem-solving skills, attention to detail
- Logical, practical, realistic, tenacious, curious, kind
- Ability to multitask while managing deadlines, perform well under pressure, work independently and as a part of a team
- Flexible, creative, highly motivated self-starter with demonstrated ability to produce results
- Extraordinary time management skills
- Detail and quality-oriented with the desire to quickly learn new concepts, business models, and technologies
- Collaborative; extremely customer-service and team-oriented
- Ability to stay focused and learn quickly in a fast-paced, rapidly developing business environment
Desired Experience / Expertise / Skills
- Salesforce Admin and Advanced Admin certifications and product experience
- Familiarity with CRM, data management and/or Certinia's PSA tool
- Experience as a customer-facing consultant
- Experience in Sales Operations and/or Professional Services
- PMI / PMP certification
- Experience with Contract Lifecycle Management, CPQ and/or systems integration
- Proficient in authoring use cases, user stories, business and/or technical requirements
- Experienced at collaborating with both business and technical teams; requirements gathering, prototyping, testing, launching and enabling enterprise solutions
Apply Now
- Resident of the United States
- Currently live in the United States
- Bachelor's Degree
Responsibilities
- Perform administration duties on a suite of existing applications and tools, including project management, data management, scheduling, methodology, and reporting.
- Manage project scope and schedule definition and execution.
- Able to effectively communicate status, accomplishments, and roadblocks to a dynamic global team.
- Analyze Salesforce data and generate reports.
- Assist in the creation of custom tools and applications.
- Advocate for Services Sales and Delivery requirements on enterprise wide projects, features & enhancements.
- Own the creation, documentation, validation, communication and upkeep of business requirements and their supporting use cases.
- Set priorities, open cases with developers and guide them through deployment.
- Partner with Subject Matter Experts, Business Architects, and Product Owners to develop requirements, review solutions and designs, and build enablement and test scripts.
- General support on additional administrative or operational tasks.
Required Experience
- Relevant practical experience in systems administration or business analysis
- Advanced understanding of cloud computing, solutions, and the Salesforce product family
- Strong professional communication (written and verbal), organizational, analytical and problem-solving skills, attention to detail
- Logical, practical, realistic, tenacious, curious, kind
- Ability to multitask while managing deadlines, perform well under pressure, work independently and as a part of a team
- Flexible, creative, highly motivated self-starter with demonstrated ability to produce results
- Extraordinary time management skills
- Detail and quality-oriented with the desire to quickly learn new concepts, business models, and technologies
- Collaborative; extremely customer-service and team-oriented
- Ability to stay focused and learn quickly in a fast-paced, rapidly developing business environment
Desired Experience / Expertise / Skills
- Salesforce Admin and Advanced Admin certifications and product experience
- Familiarity with CRM, data management and/or Certinia's PSA tool
- Experience as a customer-facing consultant
- Experience in Sales Operations and/or Professional Services
- PMI / PMP certification
- Experience with Contract Lifecycle Management, CPQ and/or systems integration
- Proficient in authoring use cases, user stories, business and/or technical requirements
- Experienced at collaborating with both business and technical teams; requirements gathering, prototyping, testing, launching and enabling enterprise solutions
Apply Now