Salesforce Field Service Architect- Enterprise
Experteer Overview As a Principal in Slalom’s Salesforce Field Service practice, you will lead strategic Salesforce Field Service solutions for complex client programs. You’ll translate business needs into architectural designs, guide cross-functional teams, and shape the delivery of integration-driven outcomes. You’ll work closely with clients to align Salesforce capabilities with broader technology stacks and industry best practices. This role offers scope to influence field-service transformations while growing our Field Service capability and talent. You will be part of a mission-driven, diverse team delivering meaningful customer experiences at scale. Compensation / Benefits • Translate business requirements into architected Salesforce Field Service solutions • Lead solution design sessions and produce technical documentation aligned to client objectives • Drive requirements gathering, user story creation, backlog grooming, and Scrum ceremonies • Develop and validate custom configuration and data migration elements for Salesforce implementations • Configure interfaces and custom solutions on the Salesforce platform • Provide thought leadership on Salesforce Field Service and data setup/optimization • Lead test planning and ensure delivery of a quality solution • Contribute to pre-sales activities including client demos and scoping sessions • Support sales and delivery enablement with asset creation and training materials • Participate in project planning deliverables such as roadmaps, blueprints, and capability mapping • Travel up to 50% as needed Tasks • Bachelor’s degree in a technical discipline or equivalent • 6+ years of Salesforce platform and configuration experience • Experience with Sharing Settings, Profiles, Page Layouts, Custom Objects/Fields, Validation Rules, Formulas • Experience with flows and declarative automation (Flow, Process Builder) • Deployment activities including Sandbox management and Data Migration • Strong client-facing and stakeholder communication skills • Ability to interpret complex information for business and technical audiences Key requirements • meaningful time off and paid holidays • parential leave • 401(k) with match • subsidized health, dental, & vision • adoption and fertility assistance • short/long-term disability