Salesforce Data Analyst II

As a Salesforce Data Analyst II at Aquiva, you will move beyond reporting and become a solution designer - owning data products end-to-end, refining metrics with business stakeholders, and enabling scale through automation and best practices. You will specialize in Salesforce CRM Analytics and its ecosystem while deepening your business and data engineering acumen to drive insights and outcomes across our operations.At the moment, our hiring is focused on Poland, Spain, Portugal, Serbia, and Montenegro.
Key Responsibilities
1. Technical DevelopmentDesign scalable and responsive Tableau CRM dashboards with complex bindings, filters, and multi-page flows.Optimize queries (SQL, SOQL, SAQL) for performance on large datasets.Create modular and reusable dataflows and recipes, applying parameterization.Troubleshoot join mismatches, schema inconsistencies, and dataflow failures.Automate workflows using Python/R for data transformation, reporting, or model deployment.2. Business AcumenDevelop deep understanding of MCIM’s product, user journey, and operational metrics.Co-define KPIs with Product, Customer Experience, and Business teams.Build context-aware visual narratives for data, explaining trends, anomalies, and insights.3. Cross-functional CommunicationTranslate complex technical results into business-friendly formats.Collaborate with Engineering, Product, and Customer Success teams to embed analytics into operations.Run internal enablement sessions and maintain documentation for key dashboards.4. Project OwnershipLead analytics initiatives from scoping to delivery.Build scalable dashboard templates, standard filters, and reusable assets.Review Data Analyst I dashboards and support onboarding of new team members.5. Data GovernanceImplement naming conventions, data lineage tracking, and consistency checks.Monitor data quality and proactively address dashboard breakage and discrepancies.
Skills, Knowledge and Expertise
3-5 years of experience in analytics, data visualization, or business intelligence.Proficient in Salesforce Analytics (Tableau CRM), SAQL, SOQL, JSON-based dashboards.Hands-on with Snowflake, Data Lakes, ETL tools, and scripting in Python or R.Knowledge of data modeling (star schema, slowly changing dimensions).Excellent storytelling, stakeholder communication, and visualization skills (English)Bachelor’s degree in a quantitative or technical field (preferred).Preferred Qualifications:Salesforce CRM Analytics & Einstein Discovery Consultant certified.Familiarity with real-time data pipelines, APIs, and external connectors.Experience mentoring junior analysts and creating internal documentation.
Benefits
Salesforce certification program with bonus opportunityCo-working spaces and offices for collaborationTeam activitiesFlexible PTO policyHealthcare Paid sick leaves, parental leaves, and volunteer days

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