Salesforce Business Analyst

Remote Full-time
Salesforce Business Analyst

Full Time, Remote

Public Trust

Referral bonus- $1,000

We are seeking a highly motivated and experienced Salesforce Business Analyst to join our growing team. The ideal candidate will bring a blend of technical understanding, process knowledge, and communication skills.

Duties and Responsibilities:
• Develop and document technical release team processes and workflows
• Write clear, testable release team's user stories with acceptance criteria
• Produce clear written communication explaining technical concepts to non-technical audiences
• Apply best practices and agile methodologies to enhance project workflows and efficiency
• Foster collaboration and accountability among project team members, ensuring a high-performance culture

Success Factors:
• Analytical skills: The ability to assess complex problems and identify solutions
• Communication skills: Clear and effective communication to gather requirements and explain solutions
• Business knowledge: An understanding of business processes and how technology can improve them
• Stakeholder Management: Strong interpersonal skills to work with cross-functional teams and business leaders

Skills and Experience:
• Bachelor's degree in business, information systems, or related field
• 5+ years of experience in technical writing or business analysis, with at least 3 years focused on Salesforce
• Salesforce certification is required (e.g., Salesforce Administrator, Advanced Administrator, Business Analyst, or Platform App Builder).
• Strong understanding of Salesforce platform capabilities, limitations, and best practices
• Experience with Jira and Confluence
• Excellent communication, stakeholder management and problem-solving skills

Preferred:
• Background working with the Department of Veterans Affairs and/or other government agencies.

About Semper Valens Solutions:

Semper Valens Solutions, Inc. (SVS) is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cost Effective Software and Systems Engineering, Field Support, Training and Full Life cycle Support Management to the DOD and VA community.

At Semper Valens, our vision is to remain a creative, cutting edge and cost-effective solutions provider where our shared intellect, industry experience, and technology excellence, make a positive difference in our customer's success. Our solutions help bridge the gap between IT and business prioritizations to optimize budgets, risks and operational processes.

We search for outstanding technical professionals, hiring at all levels of the experience spectrum; intermediate, journeyman and senior. Consider us for your career plan.

Semper Valens Solutions is an Equal Opportunity Employer

Semper Valens Solutions proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth, or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active-Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with Semper Valens Solutions through its online applicant system, please contact Semper Valens Solutions Human Resources Department at (830) 899-6870.

Semper Valens Solutions is an affirmative action/equal opportunity employer - minorities, females, disabled, and protected veterans are urged to apply. Applicants have rights under Federal Employment Laws.

All Jobs at Semper Valens Solutions: https://sempervalens.com/careers

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