Salesforce Administrator (Temporary)

Remote Full-time
Salesforce System Administrator (Contract)

Duration: Short-term assignment (coverage for employee on medical leave)

Location: Remote

Overview:

Our client is seeking a Temporary Salesforce System Administrator to maintain day-to-day operations and user support during our primary admin’s leave of absence. The environment includes ~65 users across Sales Cloud and Service Cloud and requires consistent, reliable administrative oversight to ensure stability and continuity.

Key Responsibilities:
β€’ Provide daily operational support, resolving ~30–40 user requests per month
β€’ Manage and prioritize support tickets (access issues, data corrections, reporting needs, minor enhancements)
β€’ Perform user lifecycle management (setup, deactivation, roles, profiles, permission sets)
β€’ Maintain and troubleshoot Sales Cloud and Service Cloud configurations
β€’ Build, update, and optimize reports and dashboards for business stakeholders
β€’ Support data quality initiatives, including imports, deduplication, and cleanup
β€’ Update and maintain declarative automation (Flows, Process Builder, validation rules)
β€’ Monitor system performance and proactively address issues
β€’ Maintain clear documentation of changes, configurations, and administrative actions
β€’ Oversee and optimize integrations with HubSpot, Pardot, SalesIntel, and Salesloft to ensure reliable data flow

Required Qualifications:
β€’ 2–4+ years of hands-on Salesforce Administration experience
β€’ Strong working knowledge of Sales Cloud and Service Cloud
β€’ Experience supporting users in a ticket-based environment
β€’ Proficiency with user/security management, reporting, dashboards, and data tools (Data Loader or similar)
β€’ Familiarity with declarative automation (Flows, Process Builder, validation rules)
β€’ Strong problem-solving skills and ability to work independently
β€’ Excellent communication skills with both technical and non-technical users

Preferred Skills:
β€’ Salesforce Administrator Certification (ADM 201 or equivalent)
β€’ Experience supporting small-to-mid-sized orgs (~50–100 users)
β€’ Familiarity with case management workflows or service operations
β€’ Experience with sales/marketing systems such as HubSpot, Pardot, Salesloft, or SalesIntel

Additional Details:
β€’ This is a hands-on operational role, not a strategic or architect-level position
β€’ Ideal for someone who is responsive, detail-oriented, and comfortable with a steady support cadence
β€’ Opportunity to step into a stable environment with established processes and clear expectations

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