Salesforce Administrator - San Jose
Lumenis is a global leader in minimally invasive clinical solutions for the Ophthalmology and Aesthetic markets. As a world-renowned innovator in energy-based technologies-including Laser, Intense Pulsed Light (IPL), and Radio-Frequency (RF)-we are committed to transforming patient care and elevating clinical outcomes. Learn more: lumenis.com Follow us: LinkedIn (Lumenis) Location: San Jose, California Schedule: Monday–Thursday in office; Friday remote About the Role We are seeking a skilled and proactive Salesforce Administrator to join our team. In this role, you will support and enhance our Salesforce environment, ensuring optimal performance and empowering our teams with effective tools and insights. Key Responsibilities • Analyze business processes, gather requirements, and recommend system enhancements to optimize workflow efficiency. • Customize, configure, and maintain the Salesforce platform based on evolving business needs. • Manage user accounts, roles, profiles, and permissions to ensure effective access control. • Maintain data integrity through imports, exports, cleansing, and ongoing data management. • Monitor, troubleshoot, and resolve Salesforce system issues to ensure seamless daily operations. • Develop and maintain reports, dashboards, and data visualizations for actionable insights. • Provide user training, support, and guidance to drive strong adoption and proficiency. • Document configurations, customizations, and processes to support consistency and future maintenance. • Collaborate with cross-functional teams-including developers, administrators, and business stakeholders-to support successful implementations and integrations. • Stay current on Salesforce releases, features, and best practices to drive continuous improvement. Required Qualifications • Bachelor's degree in Industrial Engineering, Information Systems, or related field • 5-7 years of hands-on Salesforce implementation experience • Salesforce certifications (Administrator or Advanced Administrator) • Strong understanding of Salesforce objects, data modeling, and security • Proficiency with automation tools (Flows, Process Builder, Workflows) • Experience in data analysis, mapping, and migration within Salesforce • Ability to document business requirements and translate them into functional specifications • Excellent analytical, problem-solving, and communication skills Preferred Qualifications • Knowledge of sales and marketing processes • Familiarity with Salesforce Ecommerce, Salesforce Dot, and ServiceMax Why Join Lumenis? At Lumenis, you'll have the opportunity to help shape the future of excellence while working alongside a passionate and innovative team. We offer competitive benefits and meaningful opportunities for career growth, including: • Medical, Dental, and Vision Insurance • 401(k) Retirement Plan • Paid Time Off (PTO) • Company Holidays • Competitive Compensation • Professional Growth and Development Opportunities Lumenis is an Equal Opportunity Employer and prohibits discrimination of any kind. We encourage applicants from all backgrounds to apply. The job description outlined above reflects general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required, but should not be construed as an all-inclusive listing of work requirements. Individuals may be asked to perform duties other than those mentioned above in order to cover absences or relief in the appropriate department to equalize peak work periods or otherwise balance the workload. Apply tot his job