Salesforce Administrator – Education Cloud
Salesforce Administrator – Education Cloud Position Summary Location: Remote 6+ Months The Salesforce Administrator for Education Cloud supports the day-to-day configuration, data management, and administration of Salesforce Education Cloud. This role helps ensure that academic and student-facing teams have reliable tools for managing records, supporting students, and coordinating engagement. Key Responsibilities • Configure Education Cloud components including Student Success Hub, Admissions Connect, and Experience Cloud pages. • Support user provisioning, security configuration, permissions, and sharing rules. • Assist with data management tasks including imports, quality checks, and deduplication. • Support SIS or ERP integrations in collaboration with senior administrators. • Help maintain documentation, process maps, and training materials. • Participate in testing, validation, and change management processes. • Troubleshoot user issues and escalate complex problems as needed. • Create reports and dashboards supporting academic and student services teams. • Collaborate with cross-campus teams to ensure consistent CRM usage. Qualifications • Bachelor’s degree or equivalent experience. • 2–4 years of Salesforce administration experience, Education Cloud preferred. • Understanding of student lifecycle operations (recruiting, admissions, advising, retention). • Experience with SQL/SOQL and CRM data structures. • Strong communication, time-management, and problem-solving skills. Apply tot his job