Sales Support Specialist I
Our client, a leader in Grid Automation solutions, is seeking a Sales Support Specialist I to join their team. As a Sales Support Specialist I, you will be part of the Sales Support Department supporting the regional sales teams. The ideal candidate will have excellent communication skills, a proactive attitude, and a strong desire to learn, which will align successfully in the organization. Job Title: Sales Support Specialist I Location: Massachusetts, MA, Remote Pay Range: $32.42 What's the Job? • Support sales activities within assigned geographic areas to achieve financial targets and growth objectives. • Manage customer accounts, follow up on administrative tasks, and troubleshoot order and account issues via phone or email. • Perform operational activities such as account creation, item setup, and management of E-commerce platform orders, ensuring compliance with business policies. • Assist with presales activities including customer inquiries, quote preparation, and support for order booking processes. • Coordinate all entities involved in order management from pre-order support to shipment and invoicing, including risk and opportunity management. What's Needed? • Bachelor's degree in Engineering, Business, or related field, or equivalent experience in Grid Automation product lines. • Willingness to travel up to 5% as needed. • At least 3 years of experience in customer service, sales, or industry-related roles. • Proficiency with MS-Office and CRM systems such as Salesforce or similar. • Technical knowledge of Grid Automation products and understanding of electricity transmission, distribution, and industrial markets. What's in it for me? • Opportunity to work remotely within EST or CST time zones. • Competitive pay rate of $32.42 per hour. • Engagement in a dynamic environment with growth potential. • Supportive team culture that values diversity and initiative. • Chance to develop technical and sales support skills in a leading industry. Upon completion of waiting period consultants are eligible for: • Medical and Prescription Drug Plans • Dental Plan • Vision Plan • Health Savings Account • Health Flexible Spending Account • Dependent Care Flexible Spending Account • Supplemental Life Insurance • Short Term and Long Term Disability Insurance • Business Travel Insurance • 401(k), Plus Match • Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. Apply tot his job