Sales Manager, Entertainment & Leisure, North America

Are you a proactive, solutions-oriented sales professional known for creative problem-solving, strong collaboration, and exceptional organizational skills? The Leading Hotels of the World is looking for a dynamic Sales Manager, Entertainment & Leisure to serve its North America territory. In this role you will serve as the primary point of contact for all North American entertainment accounts, managing strategic relationships and overseeing all related travel leads. Additionally, you will oversee a portfolio of key leisure accounts across the Western Region. As a key member of the North America Travel Trade team, you will directly contribute to revenue growth across both the Entertainment and Leisure segments through targeted sales strategies and deepening account engagement while continuing to grow your expertise within the luxury travel industry.This is a full-time position located in Los Angeles. We offer flexible workplace policies that allow for working remotely 3 days a week and require being in our LA office 2 days a week (Wednesdays and Thursdays). Key ResponsibilitiesAccount Management & Client RelationshipsServes as the primary contact for North American travel agency Entertainment accounts, liaising with member hotels on all travel-related leads and partnering with clients and hotel teams to support the successful conversion of new business opportunities.Manages key Leisure accounts and executes targeted account development strategies to ensure alignment with business priorities and drive long-term value.Cultivates long-standing relationships with key Entertainment and Leisure clients to drive repeat business and strengthen brand loyalty.Develops and maintains an intelligence map of home-based travel advisors, identifying high-performing advisors for top destinations.Continuously develop expertise in the Entertainment market to serve as a trusted and valuable resource for hotel partners.Sales Strategy and Business DevelopmentDrives new business growth by strategically identifying and engaging high-potential Entertainment clients whose needs align with the value and offerings of the LHW portfolio.Build and nurture long-term key industry relationships to drive growth in the Entertainment segment, positioning LHW as the Entertainment partner of choice.Leads business development initiatives for Leisure accounts across the Western North America region, driving strategic growth and expanding market presence.Deliver against and aim to exceed assigned managed account revenue targets by executing a data-informed sales strategy that blends strategic key account management, new business development, project management, and dynamic collaboration with member hotels to drive revenue impact.Enhances the effectiveness of LHW’s Entertainment program by leveraging market intelligence, cultivating strategic partnerships, and optimizing the group booking process to drive performance and value.Collaborates cross-functionally with regional offices to ensure strategic consistency and procedural alignment across markets.Provides additional support in response to evolving business needs.Client Engagement & EventsStrategically plans and executes regional Sales Missions, Roadshows, and Events for clusters of member hotels, with the goal of maximizing revenue opportunities and enhancing the visibility of the LHW brand.Represents LHW at key industry events and tradeshows to strengthen market presence, foster strategic relationships, and uncover new business opportunities.Manage the given expense budget for the market.Sales Data & ReportingMaintain Salesforce records for Entertainment accounts and Western Region Sales team accounts, including updates to account and contact profiles, booking codes, inquiries, tasks, activities, and campaignsTrack, analyze, and report on sales activity and production for Entertainment and Leisure accounts to identify trends, opportunities, and areas for improvementRequirements & ExperienceBachelor’s degree from an accredited four-year institution; degree in Business Administration or Marketing preferred1–3 years of experience working with travel agents, entertainment hotel programs, or in hotel/client service-related rolesBackground in hospitality, travel, luxury, or international environments preferredStrong command of English, both written and spoken; additional language proficiency is a plusMust be authorized to work in the U.S. without current or future sponsorshipSkills & AbilitiesResults-driven with strong product, segment, and market knowledgeAnalytical and creative problem-solver with the ability to deliver innovative, win-win solutionsComfortable navigating dynamic environments and managing competing priorities across internal and external stakeholdersSelf-structured, disciplined, and able to maintain high performance with minimal supervisionExcellent interpersonal, written, and verbal communication skillsSkilled at building trust and establishing credibility across all levels of clients, corporate teams, and hotel partnersDemonstrates executive polish and presence in high-stakes or client-facing situations by representing and modeling LHW’s core values in all interactionsHighly organized and detail-oriented, with the ability to manage multiple projects simultaneouslyStrong time management skills and efficiency in handling day-to-day tasks and shifting prioritiesProficient in Microsoft Office, with emphasis on Outlook, Excel, PowerPoint, and WordCompensationAnnualized Salary Range: $67,000 - $73,000Target Annual Incentive bonus: 25%Actual compensation within that range will be dependent upon the individual's skills, experience, and location.BenefitsThe Leading Hotels of the World fosters a high-performance culture and generously rewards its employees for their contributions. Here is just a preview of the benefits we offer:22 days of Paid Time Off (PTO), 11 paid holidays, including birthdays as a floating holidayMedical coverage available within the first monthHealth Savings Account (HSA) with Company contribution01(k) company match up to 4% of salaryUp to $500 for home office setup creditUp to $500 travel credit that supports and encourages our employees’ passion for travelUnlimited access to financial advisors Collaborative and inclusive work environmentAbout The Leading Hotels Of The World, Ltd. (LHW)Comprised of more than 400 hotels in over 80 countries, LHW is the largest collection of independent luxury hotels. In 1928, 38 independent hoteliers came together to create LHW. Since then, the Company has carefully curated distinctive hotels, resorts, inns, chalets, villas, and safari camps from the snow-capped Alps of Europe to the African veldt, to share them with adventurous souls who seek the remarkably uncommon. The LHW community is filled of exceptional individuals, united by a passion for the surprising discoveries and details that come with every experience. LHW’s collection covers the globe and promises a broad range of destinations and uncommon experiences, enhanced by LHW’s tiered guest loyalty program Leaders Club. From converted former palaces, and countryside retreats run by the same families for generations, to gleaming skyscrapers in dynamic urban centers, serene private island escapes, glamorous tented camps - and beyond - explore, find inspiration, and experience unforgettable travel moments. For more information visit: www.lhw.com, Facebook at @LeadingHotels, Twitter at @LeadingHotels and Instagram @leadinghotelsoftheworldLHW is an equal opportunity employer. LHW does not discriminate on the basis of religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information or any other applicable legally protected category.Originally posted on Himalayas

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