Sales Engineer, Channel Partnerships
Job Description:
• Serve as the primary technical sales resource for Yelp’s Channel Partner account reps, engaging agency clients throughout the API integration process from initial scoping to successful implementation.
• Guide small and mid-size media agencies through the setup and adoption of Yelp's Reporting API, Leads API, and Ads API, ensuring a smooth and efficient onboarding experience.
• Work directly within technical environments to troubleshoot and resolve complex integration issues.
• Collaborate with Channel Partner GTM leadership to identify technical opportunities, remove blockers, and accelerate API adoption across the partner ecosystem.
• Act as the voice of the Channel Partner, surfacing recurring technical challenges and client feedback to Yelp's product and engineering teams to help prioritize improvements.
• Maintain and contribute to internal documentation and integration playbooks to ensure the team can scale its technical support capabilities.
Requirements:
• 5+ years of relevant experience in Solutions Engineering, Sales Engineering, or a similar technical client-facing role, ideally working with small to mid-size businesses or agencies.
• Hands-on experience supporting API integrations, with a strong understanding of API best practices, authentication patterns, and common integration challenges.
• Strong communication skills, with the ability to translate complex technical concepts for non-technical agency stakeholders and collaborate effectively with sales teams.
• A proactive, solutions-oriented mindset — you don't wait for a runbook to exist before solving a problem.
• Proven ability to manage multiple client integrations simultaneously in a fast-paced, ambiguous environment.
• Experience coding in or working alongside teams using SQL, JavaScript, or similar languages.
• Familiarity with advertising or marketing APIs, particularly those involving reporting, lead management, or campaign management use cases (preferred).
• Experience working with or supporting media agencies or channel partners in a technical capacity (preferred).
• Exposure to middleware and no-code/low-code integration tools such as Zapier, Workato, or similar platforms (preferred).
• Prior experience in a channel or partner-facing role, where you were supporting a third party (e.g., an agency or reseller) rather than a direct end client (preferred).
• Comfort operating in a startup-like or high-growth environment where processes are still being built (preferred).
Benefits:
• Full medical, vision, and dental
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
• 12 paid holidays, plus one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Work from home reimbursement
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan
Apply Now
Apply Now
• Serve as the primary technical sales resource for Yelp’s Channel Partner account reps, engaging agency clients throughout the API integration process from initial scoping to successful implementation.
• Guide small and mid-size media agencies through the setup and adoption of Yelp's Reporting API, Leads API, and Ads API, ensuring a smooth and efficient onboarding experience.
• Work directly within technical environments to troubleshoot and resolve complex integration issues.
• Collaborate with Channel Partner GTM leadership to identify technical opportunities, remove blockers, and accelerate API adoption across the partner ecosystem.
• Act as the voice of the Channel Partner, surfacing recurring technical challenges and client feedback to Yelp's product and engineering teams to help prioritize improvements.
• Maintain and contribute to internal documentation and integration playbooks to ensure the team can scale its technical support capabilities.
Requirements:
• 5+ years of relevant experience in Solutions Engineering, Sales Engineering, or a similar technical client-facing role, ideally working with small to mid-size businesses or agencies.
• Hands-on experience supporting API integrations, with a strong understanding of API best practices, authentication patterns, and common integration challenges.
• Strong communication skills, with the ability to translate complex technical concepts for non-technical agency stakeholders and collaborate effectively with sales teams.
• A proactive, solutions-oriented mindset — you don't wait for a runbook to exist before solving a problem.
• Proven ability to manage multiple client integrations simultaneously in a fast-paced, ambiguous environment.
• Experience coding in or working alongside teams using SQL, JavaScript, or similar languages.
• Familiarity with advertising or marketing APIs, particularly those involving reporting, lead management, or campaign management use cases (preferred).
• Experience working with or supporting media agencies or channel partners in a technical capacity (preferred).
• Exposure to middleware and no-code/low-code integration tools such as Zapier, Workato, or similar platforms (preferred).
• Prior experience in a channel or partner-facing role, where you were supporting a third party (e.g., an agency or reseller) rather than a direct end client (preferred).
• Comfort operating in a startup-like or high-growth environment where processes are still being built (preferred).
Benefits:
• Full medical, vision, and dental
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
• 12 paid holidays, plus one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Work from home reimbursement
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan
Apply Now
Apply Now