Sales Enablement Manager / Corporate Trainer

Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage Applications: Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences. Why this role matters: We are seeking a world-class Sales Enablement professional who thrives at the intersection of facilitation, instructional design, and business performance in a fast-paced environment. This role is ideal for a high-impact facilitator and content designer who can command a room, design modern learning experiences, and translate complex product features, advantages, benefits, and processes into simple, compelling training that drives real behavior change. As a member of our Sales Enablement team, you will play a critical role in accelerating seller productivity, improving customer outcomes, and supporting global go-to-market initiatives across Unified Communications, Contact Center, and AI-enabled solutions. This is not a “check-the-box” training role. We are looking for someone who sees enablement as a strategic lever for revenue growth, not just content delivery. Your key responsibilities: • Provide training support for Sales, Customer Success, Channel, Alliances, and Sales Development teams Facilitate instructor-led, virtual, and hybrid training sessions for new hires and tenured employees • Create and maintain training schedules for onboarding, product releases and launches, and ongoing enablement • Conduct needs assessments to identify skill gaps and recommend and build appropriate training solutions • Design and develop blended learning programs, including: • Instructor-led training (ILT) Virtual instructor-led training (VILT) • Self-guided eLearning and microlearning • Develop consistent and scalable training for new hires, experienced sellers, and partner audiences • Prepare and distribute training materials such as presentations, job aids, exercises, and assessments • Leverage AI tools and effective prompting techniques to accelerate content creation, personalize learning, and support rapid iteration of enablement assets • Partner with Sales, Product, Marketing, and Operations to align training with business priorities • Evaluate training effectiveness using learner feedback, performance data, and adoption metrics • Use AI-assisted insights and analytics to continuously improve training content and delivery • Represent Sales Enablement with internal stakeholders, partners, and cross-functional teams • Support continuous improvement of enablement processes, tools, and best practices • Comfortable learning and teaching systems, such as Salesforce, Gong.io, Success 360 • Drive Salesforce hygiene & workflow adoption • Build Gong scorecards & coaching frameworks • Optimize Sales Navigator usage • Support Success 360 / CS tools • Translate tech into behavior change • Work as a fully competent, collaborative member of the Sales Enablement team • Define expected outcomes for training initiatives and track their impact on learner performance and adoption. What you’ll bring: • We accept that no candidate checks every box. We actively welcome applicants who bring unique experience, transferable skills, and the drive to grow in the role. Required • Bachelor’s degree or equivalent professional experience • 3+ years of experience in Sales Enablement, Sales Training, Corporate Training, or Instructional Design • Proven experience facilitating live training for sales or customer-facing teams • Strong communication, presentation, and facilitation skills • Ability to manage multiple training initiatives simultaneously • Comfort working in a very fast-paced, constantly evolving environment Experience we consider a plus • Experience in SaaS, UCaaS, CCaaS, CPaaS, or technology-enabled sales environments • Prior experience carrying a sales quota or working directly in sales • Experience designing blended learning programs using adult learning principles (ADDIE preferred) • Familiarity with LMS platforms, CRM tools (Salesforce highly preferred), and enablement platforms (Highspot preferred) • Knowledge and skilled in Rise Articulate • Experience using AI tools to support learning design, content creation, coaching, or performance enablement • Ability to write clear, effective AI prompts for generating learning content, scenarios, summaries, and assessments • Willingness to travel when needed How You'll benefit: In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including Discretionary time off, Medical, Dental & Vision Insurance and 401(k). Additional benefits and perks will be shared and discussed with you by the recruiter during the interview proces

Apply tot his job

Apply To this Job